Daphne Tufuga
AUCKLAND,AUK
Summary
Reliable Busser/waiter experienced in maintaining cleanliness and organization in high-volume dining establishments. Improved efficiency of service through effective management of table resets and refills, enhancing overall customer satisfaction. Demonstrated strong work ethic, adaptability, and exceptional interpersonal skills while contributing positively to team dynamics.
Overview
2
2
years of professional experience
Work History
Restaurant Busser
Federal delicatessen
Auckland CBD , Auckland
03.2024 - Current
- Delivered excellent customer service by being friendly and accommodating guest needs.
- Provided excellent customer service to guests, ensuring they had an enjoyable experience.
- Resolved guest complaints to maintain complete customer satisfaction.
- Communicated effectively with guests regarding menu items and specials.
- Collaborated with team members to ensure smooth restaurant operations.
- Thrived in a fast paced hospitality environment by managing multiple tasks, providing excellent, customer service, and maintaining efficiency during busy service periods
- Maintained cleanliness and hygiene standards in customer and work areas
- Demonstrated reliability and strong time-management skills in fast-paced restaurant environment.
- Handled cash payments accurately following established procedures.
Education
Massey High School
Massey , Auckland Skills
- Table service assistance
- Customer service
- Sanitation practices
- Cash handling
- Attention to detail
- Time management
- Adaptability under pressure
- Shift flexibility
- Team collaboration
- Effective communication
- Effective problem solving
- Resourcefulness
- Polite demeanor
- Adaptable to change
Affiliations
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Timeline
Restaurant Busser
Federal delicatessen
03.2024 - Current
Massey High School