Summary
Overview
Work History
Education
Skills
Accomplishments
Personal Information
References
Certification
Watching movies
Timeline
Generic

Daphne Limatoa Wichman

Summary

I am a graduate student from Howick College looking for a part time job. I am a Reliable team member with a background in fast-paced environments including retail and hospitality. I Possess strong communication skills, demonstrating ability to work collaboratively with a diverse team. Consistently contributed to customer satisfaction and business operations efficiency in previous roles. Known for problem-solving capabilities and adaptability across various tasks.

Overview

1
1
Certification

Work History

McDonalds
  • Provided ongoing coaching and mentoring to crew members to increase productivity levels
  • Instructed new team members on correct procedures for operations
  • Monitored, evaluated and recorded training activities or program effectiveness
  • Explained goals and expectations required of trainees
  • Acted as a liaison between crew members and management, facilitating open communication
  • Demonstrated proper use of equipment, ensuring safety and efficiency
  • Led by example, upholding company policies and exemplifying desired behaviors
  • Participated in and attended meetings and seminars to gather information for training programs

Rainbows End
  • Assisted customers with product selection and ordering process
  • Performed opening and closing duties such as setting up displays, restocking items, and cleaning the sales floor
  • Collaborated with team members to achieve daily goals
  • Operated cash registers to process payments from customers
  • Resolved customer issues promptly in a professional manner
  • Greeted customers upon entering the store with a friendly demeanor
  • Worked hard to learn required tasks quickly to maximize performance
  • Rotated through a series of different stations based on team needs
  • Identified needs of customers promptly and efficiently

Education

Diploma Level 5 -

New Zealand School of Tourism
09.2024

Level 4 International Flight Attending -

New Zealand School of Tourism
01.2024

NCEA Level 3, 2,1 -

Howick College
01.2023

Skills

  • Friendly, Positive Attitude
  • Customer Service
  • Problem-Solving
  • Attention to Detail
  • Flexible and Adaptable
  • Dependable and Responsible
  • Excellent Communication

Accomplishments

  • Documented and resolved which led to satisfied customers.
  • Collaborated with team in the development of Night Functions
  • Resolved product issue through consumer testing.

Personal Information

License: Learners License

References

  • Bradley Burbidge, Shift Manager, Lunn Ave McDonald's, 0224625964
  • Marcy Pandiella, Ex Flight Attendant for Emirates / Trainer at NZST, MarcyPandiella@nzschooloftourism.co.nz

Certification

  • Employee Of the month, Rainbows End - July, 2024
  • Employee of the month, McDonald's - September, 2023

Watching movies

I enjoy binge watching different movies 

Timeline

McDonalds

Rainbows End

Diploma Level 5 -

New Zealand School of Tourism

Level 4 International Flight Attending -

New Zealand School of Tourism

NCEA Level 3, 2,1 -

Howick College

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Daphne Limatoa Wichman