Darcelle Newman
Huntly,WKO
Summary
Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
6
6
years of professional experience
Work History
Self Employed /Manager of Operations
Dynamic-Duo
Cleaning cleaning
Huntly, Waikato
01.2019 - Current
- Managed day-to-day operations while ensuring high levels of customer satisfaction were met at all times.
- Oversaw inventory management activities including ordering supplies as needed.
- Established, maintained, and enforced organizational standards of performance, quality, and safety compliance.
- Hired and onboarded team members to meet immediate and expected demand.
- Maintained effective communication between staff members by providing guidance on tasks and projects or addressing any concerns they may have had about their work environment or job duties.
- Investigated customer complaints related to product and service quality or delivery issues.
- Evaluated and enhanced workflow to implement best practices, reduce costs and increase staff motivation and satisfaction.
- Provided leadership and direction to staff members to ensure successful completion of projects on time and within budget.
- Engaged with existing and potential clients to gain insight into needs.
- Delegated work to staff, setting priorities and goals.
- Prepared staff work schedules and assigned team members to specific duties.
Cook
Suits and gumboots day care
Pokeno, Waikato
01.2018 - 01.2019
- Cleaned kitchen equipment, surfaces, utensils and dishes.
- Maintained a clean working environment by sweeping, mopping floors, washing surfaces and emptying trash cans.
- Operated grills, fryers and broilers to cook items to quality guidelines.
- Prepared dishes in fast-paced environment working with teammates to maintain high customer satisfaction rate.
- Ensured that all food was cooked at the correct temperature and stored correctly.
- Prepared meals according to recipes and menus, adjusted ingredients and cooking times accordingly.
- Operated ovens, fryers and mixers safely to prevent kitchen accidents and machinery malfunction.
- Wrapped, dated and labeled food items in storage for safety and freshness.
- Followed established procedures and requirements for safe food handling, storage and service.
- Chopped, diced and sliced vegetables and fruit ahead of rush periods.
- Adhered to food safety standards when storing and preparing foods.
- Used standardized recipes and other instructions to prepare food.
- Checked quality of ingredients before use in order to ensure freshness.
- Maintained safe operations of food prep equipment to reduce complications and retain safety procedures.
- Replenished food items from inventory and rotated ingredients.
- Enforced proper sanitation practices to prevent spoiling or contamination of foods.
- Organized storage areas for efficient usage of space.
- Prepared and served meals by reviewing recipes and combining and cooking ingredients.
- Resolved customer complaints regarding food quality or services provided.
- Coordinated orders to expedite food from kitchen according to cook time and delivery time.
- Retained consistent quality and high accuracy when preparing identical dishes every day.
- Regulated oven, broiler, and roaster operations for cooking at correct temperatures.
- Monitored stock levels of food items and ordered more when necessary.
- Took inventory counts before and after shifts to complete food inventory or storage sheets.
- Performed basic administrative duties such as inventory management, ordering supplies.
- Kept records related to costs, production quantities, menu changes.
- Planned menus based on customer preferences, nutritional value and budget constraints.
- Maintained clean and orderly appearance throughout kitchen and dining area.
- Received and stored food and supplies.
- Monitored temperatures of prepared food and cold-storage areas.
- Oversaw inventory and ordered ingredients to restock freezers, fridges and pantry.
Education
Some College (No Degree) -
Huntly College
Huntly, NZSkills
- Customer Service Management
- Inventory Management
- Quality Assurance
- Schedule Management
- Systems Implementation
- Team Building
- Employee Motivation
- Customer Relations
- Reliability
- Problem-Solving Aptitude
- Team Collaboration
- Problem-Solving Abilities
- Self Motivation
- Professional Demeanor
Affiliations
- Spending time with my family
- been training towards becoming a body builder
References
References available upon request.
Timeline
Self Employed /Manager of Operations
Dynamic-Duo
Cleaning cleaning
01.2019 - Current
Cook
Suits and gumboots day care
01.2018 - 01.2019
Some College (No Degree) -
Huntly College
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