Darren Pott

• Reduced energy consumption through the installation of energy-efficient systems and monitoring usage patterns.
• Enhanced safety standards by conducting regular facility inspections and addressing potential hazards promptly.
• Streamlined operations, coordinating with multiple departments to ensure seamless facility management processes.
• Tracked and documented operational and financial records to perform analysis of performance and costs.
• Prepared reports and schedules with accuracy.

• Increased team productivity by implementing streamlined processes and effective communication strategies.
• Onboarded new employees with training and new hire documentation.
• Reduced operational costs through comprehensive process improvement initiatives and resource management.
• Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.

During the off-season I was the assistant manager at the Whagarei Aquatic Centre

• Achieved departmental goals by developing and executing strategic plans and performance metrics.
• Reduced operational costs through comprehensive process improvement initiatives and resource management.
• Increased team productivity by implementing streamlined processes and effective communication strategies.
• Developed a strong company culture focused on employee engagement, collaboration, and continuous learning opportunities.
• Mentored junior team members for career advancement, fostering a pipeline of future leaders within the organization.
• Onboarded new employees with training and new hire documentation.

• Provided operations support to facilities within the Community Leisure Management network.
• Provided training and onboarding of new staff and management to facilities.
• Provided support for contractual, administrative and financial aspects of businesses.
• Performed administrative duties, including payroll; and prepared operational procedures to assist facility manager.