Goal-oriented manager with distinguished experience in the Residential Real Estate industry and proven leadership abilities. Expert in increasing productivity and customer satisfaction while driving revenue and sales. Committed to streamlining procedures while optimizing employee talent.
Overview
19
19
years of professional experience
Work History
Real Estate Sales Manager and Training Manager
Sotheby's International Realty
12.2020 - Current
Compiled and analyzed data to determine approaches to improve sales and performance.
Held one-on-one meetings with sales team members to identify selling hurdles and offered insight into best remedy.
Maintained financial controls, planned business operations and control expenses while identifying and pursuing opportunities to grow business operations and boost profits.
Collaborated with advertising group to create uniformity between advertising messages and retail incentives.
Demonstrated products to show potential customers benefits and advantages and encourage purchases.
Collaborated cross-functionally with headquarters, regional and other teams nationally to maintain consistent message and experience.
Engaged in product training, demonstrations, consumer awareness, branding, and acquisition initiatives to raise awareness and revenues.
Built relationships with customers and community to establish long-term business growth.
Achieved sales goals and service targets by cultivating and securing new customer relationships.
Collaborated with upper management to implement continuous improvements and exceed team goals.
Exceeded sales quotas and increased profitability through effective sales strategy and business planning.
Real Estate Salesperson
Ray White Hawkes Bay
05.2018 - 12.2020
Communicated with clients to understand property needs and preferences.
Liaised between buyers and sellers to provide positive experiences for both parties.
Coordinated appointments to show marketed properties.
Developed and maintained list of available properties suited to different needs and budgets for residential purposes.
Salesperson
Cox Partners
09.2017 - 05.2018
Communicated with clients to understand property needs and preferences.
Liaised between buyers and sellers to provide positive experiences for both parties.
Generated leads for sales through cold calls and referrals.
Advertised client properties through websites, social media, and real estate guides.
Reviewed market research data and changed sales plans accordingly.
Developed and implemented strategic marketing plans to increase potential for selling properties and generate more leads.
Conducted comprehensive market analysis to identify opportunities.
Managed contracts, negotiations, and all aspects of sales to finalize purchases and exceed customer expectations.
Marketed and sold property for clients by hosting open houses and advertising online and in print.
Negotiated, facilitated, and managed real estate transactions.
REGIONAL MANAGER
CAPITAL AIR REACTION SERVICES
01.2008 - 08.2017
South Africa) www.capitalairsa.com
Ground and air-based reaction services providing corporate and VIP security and asset protection services
Responsible for the management of reaction and security services for the second largest province in
Southern Africa
Managing and upholding all operational, financial and contractual obligations
Overseeing employee and contractor responsibilities while providing for specialised risk analysis
Planning, organising and administering the tracking and recovery of stolen motor vehicles and assets
Liaising with tracking service providers, police, clients, and insurance companies
Investigating sensitive criminal cases resulting in the arrest and detention of criminals
Maintaining the safety and welfare of personnel
Writing reports
Managing the provision of close protection services
Budgeting, invoicing, and cash management
Managing the Capital Air fleet
Sales of reaction services
Supplier
MINURPHY TARPAULINS
Of tarpaulins and covers for trailers, pools, marquee tents and roof structures coverings.
SALES REP/ FACTORY ASSISTANT
CYCLOPS SECURITY
01.2007 - 01.2008
Product sales
Processing of quotations
Participating in product design and development
Assisting with production planning
Handling customer queries
Scheduling factory work and providing factory support, Security and asset protection service provider.
CLIENT SERVICE MANAGER
01.2005 - 01.2007
Managing a team of manned guards
Vehicle tracking, recoveries and installations
Liaising with customers
Processing of staff leave applications
Chairing disciplinary enquiries
Creating and managing duty rosters
Report writing
Performing administrative duties
Education
High School Diploma -
Pinetown Boys High School
Pinetown, KZN
12.2004
Branch Managers License - Real Estate
Skills
New Zealand
07.2023
Skills
Real estate industry understanding
Sales training and leadership
Sales contracts and agreements
Mentoring and training
Accomplished manager
CRM and Salesforce proficiency
Recruitment and training
Sales and marketing
Affiliations
I am a multi-skilled professional with a diverse experiential base. With a background in sales, client liaison, and
training, I offer a strong and balanced skill set resulting from 9 additional years’ managerial experience.
As a big-picture thinker and keen problem-solver, I am tenaciously goal oriented. I envision and execute
strategies, drive initiatives, and consistently see tasks through to completion. Having successfully managed an
array of security projects during my career, I am a meticulous planner, adept in the management of multi-levelled
workloads under deadline.
My articulate communication skills encourage honest and direct dialogue, enabling me to facilitate decisions and
action across a wide stakeholder spectrum. I have an innate ability for harnessing collective strengths and
motivating teams to achieve their full potential.
Whilst providing steady and reliable strategic direction, I strive to lead by example, displaying a strong
commitment to the principles of integrity, confidentiality, accountability and the promotion of a positive work
environment.
REALTOR®, Real Estate Advisor at William Pitt Sotheby's International RealtyREALTOR®, Real Estate Advisor at William Pitt Sotheby's International Realty
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