Summary
Overview
Work History
Education
Skills
Relevant Skills And Attributes
References
Timeline
Generic

Darryldean Kora

Gisborne,New Zealand

Summary

Experienced in fast-paced environments and adaptable to last-minute changes. Thrives under pressure and consistently earns high marks for work quality and speed.

Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.

Customer-focused individual with a passion for delivering exceptional service. Strong interpersonal skills with a talent for effectively addressing concerns.

Committed to improving customer satisfaction and driving positive outcomes. Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.

Overview

16
16
years of professional experience

Work History

All rounder

The Kiosk
, Gisborne
02.2025 - 08.2025
  • Completed day-to-day duties accurately and efficiently.
  • Contributed innovative ideas and solutions to enhance team performance and outcomes.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Tasks included , Opening closing store , cash handling , customer service and barista

All rounder

Ormond Rd Cafe
GISBORNE
08.2024 - 01.2025
  • Completed day-to-day duties accurately and efficiently.
  • Prioritized and organized tasks to efficiently accomplish service goals.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
  • Prepared and served high-quality beverages to customers daily.
  • Maintained cleanliness and organization of the coffee shop environment.
  • Operated espresso machines and brewing equipment efficiently.
  • Engaged with customers to enhance their overall experience.
  • Greeted customers and took orders for coffee drinks, food items, and other beverages.

Shift Manager

Mcdonalds
Gisborne, New Zealand
01.2014 - 01.2024
  • Running shift/managing staff
  • Ensured compliance with food safety standards and sanitation practices.
  • Supervised team members
  • Managed daily cash intake by counting out registers
  • Helped employees accomplish tasks during peak periods.
  • Inspected work areas regularly for cleanliness and organization standards.
  • Developed and maintained positive working relationships with staff, customers, and vendors.
  • Prepared and served a variety of coffee beverages to customers.

Kitchen hand

Jolly Stockman Bar and Café
Gisborne, New Zealand
01.2014 - 07.2014
  • Prepared ingredients for daily menu items in a fast-paced kitchen environment.
  • Maintained cleanliness and organization of kitchen and storage areas.
  • Assisted chefs in cooking and plating dishes during busy service hours.
  • Operated kitchen equipment, including dishwashers and food processors, safely.
  • Followed food safety guidelines to ensure proper handling and storage of items.
  • Stocked supplies and ingredients, ensuring availability for daily services.
  • Supported front-of-house staff by delivering food orders promptly and accurately.

Customer Service Representative/Takeaway Assistant

Kowhai Takeaways
Opotiki, New Zealand
01.2010 - 01.2012
  • Handled cash transactions and processed payments accurately.
  • Maintained cleanliness and organization of the dining area.
  • Monitored stock levels and restocked supplies as needed.
  • Trained new employees on customer service protocols and procedures.
  • Provided excellent customer service to resolve customer complaints in a timely manner.
  • Completed day-to-day duties accurately and efficiently.

Education

New Zealand Certificate in Cookery - Level 4

Eastern Institute of Technology (EIT)
Gisborne, New Zealand
12.2016

New Zealand Certificate in Cookery - Level 3

Eastern Institute of Technology (EIT)
Gisborne, New Zealand
07.2015

New Zealand Certificate in Food and Beverage - Level 3

Eastern Institute of Technology (EIT)
Gisborne, New Zealand
02.2015

Skills

  • Reliable
  • Honest
  • Trustworthy
  • Customer service
  • People skills
  • Work ethic
  • Focused
  • Disciplined
  • Team player
  • Time management
  • Prioritization
  • Self-development
  • Quick thinking
  • Rapport building
  • Trust building
  • Confidence building
  • Well-tuned palette

Relevant Skills And Attributes

  • Reliable, honest and trustworthy
  • Exemplary customer service and people skills
  • High standard of work and exceptional work ethic
  • Focused and disciplined
  • Team player
  • Work efficiently under pressure
  • Excellent time management skills and the ability to prioritize my workload efficiently
  • Ability to plan and meet deadlines
  • Computer literate
  • Work well under pressure
  • Committed to ongoing self-development
  • Ability to think quickly and respond appropriately 'on my feet' in unexpected or confrontational situations
  • Ability to establish rapport, gain trust and confidence with clients, colleagues and external organizations
  • Well-tuned palette

References

Shan Rice (Restusrant Manager)

0272315393

Ngaire Goodfellow (Resturant Manager)

0274141708

Myles Downes (Manager)

0279231223

Timeline

All rounder

The Kiosk
02.2025 - 08.2025

All rounder

Ormond Rd Cafe
08.2024 - 01.2025

Shift Manager

Mcdonalds
01.2014 - 01.2024

Kitchen hand

Jolly Stockman Bar and Café
01.2014 - 07.2014

Customer Service Representative/Takeaway Assistant

Kowhai Takeaways
01.2010 - 01.2012

New Zealand Certificate in Cookery - Level 4

Eastern Institute of Technology (EIT)

New Zealand Certificate in Cookery - Level 3

Eastern Institute of Technology (EIT)

New Zealand Certificate in Food and Beverage - Level 3

Eastern Institute of Technology (EIT)
Darryldean Kora