Summary
Overview
Work History
Skills
Certification
Affiliations
Timeline
Education
Accomplishments
References
References
Generic

Daryl Frost

Queenstown

Summary

Results-driven IT Program and Project Manager with over 20 years of experience in infrastructure, cybersecurity, business transformation, and IT Asset Management (ITAM). Demonstrated success in delivering complex projects on time and within budget while enhancing organizational efficiency and security. Skilled in managing cross-functional teams, optimizing processes, and driving strategic initiatives for business success. Proven ability to step into roles and swiftly implement positive changes for successful outcomes.

Overview

1
1
Certificate
2
2

Advanced Certificate: Telecommunications Engineering

47
47
years of professional experience

Work History

Program Manager Consultant

CAITO AI
Auckland, Auckland
04.2024 - Current
  • Offered expertise in coordinating multiple projects in program to foster cohesive progress and optimize resource allocation.
  • Responsible for establishing and overseeing cyber security policies and procedures within the organization.
  • Provided guidance on proposal and business development practices within the organization.

Compliance Project Manager

Air New Zealand
, AUCKLAND
07.2023 - 04.2024
  • Successfully reignited a stalled PCI Compliance initiative by effectively navigating technical impediments in collaboration with internal stakeholders and external vendors.
  • Strengthened cross-team relationships, fostering a cooperative and focused approach resulting in positive solution ownership and delivery status.
  • Provided project updates to key stakeholders, conveying strategy, adjustments, and progress.

Project Manager - CyberSec

Air New Zealand
09.2019 - 07.2023
  • Successfully implemented ServiceNow ITOM to improve resilience and supportability of airlines application infrastructure
  • Led multiple cybersecurity initiatives, enabling improved information security and adherence to policy requirements.
  • Implemented Cybersecurity Third Party Risk Management, enhancing risk management of vendors within the organization.
  • Collaborated across the organization to enhance relations through improved communication channels

Program Manager

Hewlett Packard/Vodafone New Zealand
Takapuna
05.2018 - 09.2019
  • Successfully oversaw the integration and consolidation of OSS Platform Upgrade Telco network support infrastructure tooling.
  • Successfully oversaw the design and development of a prototype Retail EPortal web application.
  • Monitored project performance metrics including cost, schedule, scope change requests and quality assurance plans.
  • Implemented best practices related to Agile methodology such as sprints, standup's, resulting in improved efficiencies.

Project Manager & Other Roles

Various
Australia And New Zealand
01.1978 - 05.2019

Various roles across a number of companies and organisations in Australia and New Zealand. Detail available on request

Skills

  • Team Management
  • Program/Project Management
  • Critical Thinking
  • Flexible and Adaptable
  • Collaboration
  • Quality Assurance
  • Excellent Communication
  • Digital Infrastructure
  • Information Security
  • ITAM Practitioner & Trainer
  • Business Transformation
  • Software Development

Certification

  • IAITAM Certification Courses(CAMP/CHAMP/CSAM/CMAM) (2014-2019)
  • MAVIM BPM Foundation (2017)
  • Small Business Management (2008)
  • RFID Technology Basics Course (2008)
  • HP ServiceCenter Implementation Boot Camp Course (2008)
  • PRINCE2 Practitioner (2008)
  • HP AssetManager Conversion 3.x to 4.x (2004)
  • ITIL Service Management Essentials (2002)
  • ISO 9000 Documentation & Implementation Courses (1996)

Affiliations

  • Tramping
  • Fishing
  • Travel

Timeline

Program Manager Consultant

CAITO AI
04.2024 - Current

Compliance Project Manager

Air New Zealand
07.2023 - 04.2024

Project Manager - CyberSec

Air New Zealand
09.2019 - 07.2023

Program Manager

Hewlett Packard/Vodafone New Zealand
05.2018 - 09.2019

Project Manager & Other Roles

Various
01.1978 - 05.2019

Graduate Certificate Diploma in Engineering - Information Technology

RMIT

Associate Diploma in Engineering Advanced Certificate - Information Technology

RMIT

Advanced Certificate: Telecommunications Engineering - Information Technology

RMIT

Education

Graduate Certificate Diploma in Engineering - Information Technology

RMIT
Melbourne, AU
01-1993

Associate Diploma in Engineering Advanced Certificate - Information Technology

RMIT
Melbourne, AU
01-1989

Advanced Certificate: Telecommunications Engineering - Information Technology

RMIT
Melbourne AU
12-1983

Accomplishments

  • Accredited Trainer/Training Organisation Certification (2014)

References

References available upon request.

References

References available upon request.
Daryl Frost