Summary
Overview
Work History
Education
Skills
Hobbies and Interests
Skills
Affiliations
Certification
References
Timeline
Generic

David Chapman

Auckland,Northcote

Summary

Dynamic Vehicle Sales Consultant with a proven track record at Auckland City Electric Vehicles, excelling in customer relationship management and sales negotiation. Consistently achieved sales goals through exceptional customer service and market analysis, fostering repeat business and referrals. Adept at visual merchandising and enhancing customer satisfaction through tailored recommendations.

Overview

15
15
years of professional experience
1
1
Certification

Work History

Vehicle Sales Consultant

Auckland City Electric Vehicles
03.2021 - 10.2024
  • Developed strong relationships with customers for repeat business and referrals.
  • Assisted management with marketing efforts, including social media promotion and event planning for dealership promotions.
  • Maximized showroom appeal by organizing vehicle displays according to manufacturer guidelines and current promotions.
  • Utilized strong listening skills to identify client needs accurately before making tailored recommendations.
  • Negotiated trade-in values fairly while maintaining profitability for the dealership.
  • Maintained up-to-date knowledge of industry trends, competitor offerings, and product inventory to provide informed recommendations to clients.

Used Vehicle Sales Consultant

Infinity Cars Limited
06.2016 - 02.2021
  • Achieved sales goals and service targets by cultivating and securing new customer relationships.
  • Delivered outstanding customer service throughout the entire purchasing process, from initial contact to post-sale followup.
  • Enhanced dealership''s reputation for quality used vehicles through thorough inspection and evaluation of tradeins.
  • Boosted customer satisfaction by effectively addressing and resolving complaints related to used vehicle sales.

Used Car Sales Consultant

Giltrap Northshore
03.2010 - 06.2016
  • Increased customer satisfaction by providing personalized service and addressing specific needs.
  • Listened to customer needs and desires to identify and recommend optimal products.
  • Provided exceptional services and pleasant shopping experiences to retail customers.

Education

Glenfield College
Auckland, NZ
03-1973

Skills

  • Customer relationship management
  • Sales negotiation
  • Product expertise
  • Lead generation
  • Visual merchandising
  • Market analysis
  • Product knowledge
  • Time management
  • Customer service
  • Positive customer engagement
  • Upselling and cross selling
  • Price negotiation
  • Lead follow up
  • Teamwork
  • Reliability
  • Test drive facilitation
  • Follow-up skills

Hobbies and Interests

Date Of birth 30/07/1957

Full Drivers License Class 1

AJ706305 version 978

Single with 2 Grown up Children

New Zealand Citizen

Previous work History includes Sales Representative 10 Years

Australia and New Zealand

5 years working in Logistics

My Interests

Playing Golf

Music

Most Sports

Reading

Travelling

Gardening

Skills

  • Strong negotiation

Affiliations

Golf

music

Certification

Current NZ Drivers Licence

AJ 706305 Version 978

References

References available upon request.

Timeline

Vehicle Sales Consultant

Auckland City Electric Vehicles
03.2021 - 10.2024

Used Vehicle Sales Consultant

Infinity Cars Limited
06.2016 - 02.2021

Used Car Sales Consultant

Giltrap Northshore
03.2010 - 06.2016

Glenfield College

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David Chapman