Summary
Overview
Work History
Skills
Interests
Timeline
Generic

David Chapman

Auckland

Summary

With a proven track record at Auckland City Electric Vehicles, I excel in nurturing customer relationships and leveraging product knowledge expertise to meet sales goals. My adeptness in negotiation and client follow-up has significantly enhanced dealership reputation and customer satisfaction, showcasing my ability to blend hard and soft skills effectively.

Experienced with selling vehicles and providing excellent customer service. Utilizes negotiation skills and product expertise to close deals effectively. Track record of building lasting client relationships and achieving sales targets.

Overview

15
15
years of professional experience

Work History

Vehicle Sales Consultant

Auckland City Electric Vehicles
03.2021 - 10.2024
  • Developed strong relationships with customers for repeat business and referrals.
  • Assisted management with marketing efforts, including social media promotion and event planning for dealership promotions.
  • Maximized showroom appeal by organizing vehicle displays according to manufacturer guidelines and current promotions.
  • Utilized strong listening skills to identify client needs accurately before making tailored recommendations.
  • Negotiated trade-in values fairly while maintaining profitability for the dealership.
  • Maintained up-to-date knowledge of industry trends, competitor offerings, and product inventory to provide informed recommendations to clients.

Used Vehicle Sales Consultant

Infinity Cars Limited
06.2016 - 02.2021
  • Achieved sales goals and service targets by cultivating and securing new customer relationships.
  • Delivered outstanding customer service throughout the entire purchasing process, from initial contact to post-sale followup.
  • Enhanced dealership''s reputation for quality used vehicles through thorough inspection and evaluation of tradeins.
  • Boosted customer satisfaction by effectively addressing and resolving complaints related to used vehicle sales.

Used Car Sales Consultant

Giltrap Northshore
03.2010 - 06.2016
  • Increased customer satisfaction by providing personalized service and addressing specific needs.
  • Listened to customer needs and desires to identify and recommend optimal products.
  • Provided exceptional services and pleasant shopping experiences to retail customers.

Skills

  • Strong negotiation
  • Effective closing techniques
  • Product knowledge expertise
  • Finance
  • Written communication
  • Meeting sales goals
  • CRM software
  • Used car valuation
  • Client follow-up
  • Trade-in evaluation
  • Online sales
  • Vehicle demonstration
  • Vehicle appraisal
  • Vehicle financing

Interests



Date Of birth 30/07/1957

Full Drivers License Class 1

AJ706305 version 978

Single with 2 Grown up Children

New Zealand Citizen


Previous work History includes Sales Representative 10 Years

Australia and New Zealand

5 years working in Logistics





My Interests


Playing Golf

Music

Most Sports

Reading

Travelling

Gardening

Timeline

Vehicle Sales Consultant

Auckland City Electric Vehicles
03.2021 - 10.2024

Used Vehicle Sales Consultant

Infinity Cars Limited
06.2016 - 02.2021

Used Car Sales Consultant

Giltrap Northshore
03.2010 - 06.2016

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David Chapman