David Fotuali'i
Papatoetoe,AUK
Summary
Resourceful and reliable professional with strong time management skills. Demonstrates adaptability in challenging situations and collaborates effectively in team environments while also exercising initiative. Committed to maintaining an active lifestyle and contributing positively to team dynamics.
Overview
20
20
years of professional experience
Work History
Vehicle Service Rep
TFNZ ezi car rental
Auckland Airport, Akl
09.2025 - 03.2026
- Coordinated vehicle returns and inspected for damages or cleanliness.
- Collaborated with team members to improve operational efficiency at the rental location.
- Trained new staff on company policies, procedures, and customer service standards.
- Cultivated relationships with teammates to assist customers with inquiries or resolve problems.
- Worked closely with supervisors to ensure that tasks were completed according to company standards.
- Greeted customers and answered inquiries in a professional manner.
- Upheld strict standards for quality and performance.
- Maintained cleanliness of work area throughout shift including sweeping floors and dusting shelves.
- Replenished supplies such as paper towels, toiletries, cleaning supplies when needed.
Labourer
Auckland Meats Processors
Auckland
01.2023 - 01.2024
- Operated processing equipment for meat preparation and packaging.
- Maintained cleanliness and hygiene standards in production areas.
- Assisted in loading and unloading products for distribution.
- Followed safety protocols to ensure a safe work environment.
- Collaborated with team members to streamline workflow processes.
- Monitored product quality during processing stages.
- Performed physical activities requiring heavy lifting, walking and standing for long periods of time.
- Completed a variety of physical labor tasks.
- Worked with team members to ensure efficient workflow throughout the day.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Organized tools, supplies, and equipment needed for specific jobs according to instructions provided by the supervisor.
- Met company and OSHA safety guidelines for work site operations to minimize worker risk.
- Performed regular checks of equipment for proper operation and safety compliance.
Slaughter
Auckland Meats Processors
Auckland
01.2022 - 01.2023
- Handling of carcass
- Tight communication
- Daily target kill
- Department clean up after daily kill count
- Health & Safety
VSR Team Leader
Ezi Car Rental
Auckland
01.2018 - 01.2021
- Supervised daily operations to ensure efficient car rental processes.
- Coordinated team shifts and assignments for optimal coverage.
- Motivated and empowered team members to build customer satisfaction and loyalty to support retention and growth.
- Led a team of XX individuals in achieving quarterly sales targets, exceeding goals.
- Implemented strategic plans to enhance team performance and productivity.
- Promoted to leadership position in recognition of strong work ethic and provided exceptional customer service.
- Implemented safety protocols to enhance workplace compliance.
- Collaborated with other departments to ensure alignment of goals across teams.
Vehicle Sales Rep
Ezi Car Rentals
Auckland
01.2015 - 01.2018
- Coordinated vehicle reservations and ensured timely availability for clients.
- Engaged customers to understand rental needs and preferences.
- Collaborated with team members to improve rental processes and efficiency.
Vehicle Sales Rep
Thrifty Car Rentals
Auckland
01.2013 - 01.2015
- Coordinated vehicle reservations and ensured timely availability for clients.
- Collaborated with team members to improve rental processes and efficiency.
- Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
- Replenished and arranged items to maintain appearance.
- Recognized security risks to properly handle situations.
- Reduced process lags by training employees on best practices and protocols.
Projectionist
Event Cinemas
Manukau, Auckland
01.2011 - 01.2013
- Programmed films for screenings to ensure timely and accurate presentations
- Conducted cinema checks for audio and picture quality to maintain high viewing standards
- Sound checks
- Executed data entry to maintain up-to-date information
- Prioritized schedules to meet deadlines
- Maintenance duty
- Performed sound checks to ensure optimal audio performance
- Performed maintenance duties to ensure operational efficiency
Supervisor
Event Cinemas
Manukau, Auckland
01.2008 - 01.2013
- Team KPIs
- Delegating tasks
- Managed a team of 10-15 per shift, ensuring adherence to operational standards
- Managed cash transactions accurately
- Customer complaints
- Provided support to staff, fostering a collaborative work environment
- Conducted inventory counts regularly
- Resolved customer complaints, enhancing overall customer satisfaction
- Promo events
Sales Attendant
Event Cinemas
Manukau, Auckland
01.2006 - 01.2007
- Fostered positive relationships with customers to enhance their experience.
- Served customers efficiently, enhancing overall customer experience
- Managed daily schedules to optimize productivity.
- Monitored environment to ensure customer safety protocols were followed.
- Monitored health and safety protocols to ensure compliance
- Managed food and beverage preparation to maintain quality standards
- Executed delivery of goods to customers while maintaining quality standards
- Processed transactions accurately to maintain financial integrity.
- Time management
Education
NCEA Level 1 -
Sir Edmund Hillarry Collegiate Senior School
AucklandNCEA Level 2 -
Sir Edmund Hillary Collegiate Senior School
AucklandSkills
- Maintenance support
- Quality assurance
- Safety compliance
- Operational efficiency
- Process improvement
- Complaint resolution
- Service reporting
- Customer relations
- Effective communication
- Verbal and written communication
- Documentation
- Report preparation
- Employee training
- Training development
- Staff education and training
- Time management
- Schedule management
- Team collaboration
- Strong teamwork
- Conflict management
- Problem resolution
- Problem-solving
- Relationship building
- Reading comprehension
- Problem-solving
Hobbies and Interests
- Power lifting
- Jnr Mods Rugby League Coach
- Crossfit
- Samoa Kilikiti
- Rugby League
- Gym
Personal Information
- Date of Birth: 02/27/92
- Gender: Male
- Nationality: Samoa
- Driving License: DO834343
Timeline
Vehicle Service Rep
TFNZ ezi car rental
09.2025 - 03.2026
Labourer
Auckland Meats Processors
01.2023 - 01.2024
Slaughter
Auckland Meats Processors
01.2022 - 01.2023
VSR Team Leader
Ezi Car Rental
01.2018 - 01.2021
Vehicle Sales Rep
Ezi Car Rentals
01.2015 - 01.2018
Vehicle Sales Rep
Thrifty Car Rentals
01.2013 - 01.2015
Projectionist
Event Cinemas
01.2011 - 01.2013
Supervisor
Event Cinemas
01.2008 - 01.2013
Sales Attendant
Event Cinemas
01.2006 - 01.2007
NCEA Level 1 -
Sir Edmund Hillarry Collegiate Senior School
NCEA Level 2 -
Sir Edmund Hillary Collegiate Senior School