David Jay
Manukau,AUK
Summary
With a proven track record at St John Ambulance, I excel in conducting training sessions and effective time management. My experience spans rigorous emergency response and aviation security, enhancing safety and customer satisfaction. Skilled in defensive driving and staff assessments, I bring a blend of hard and soft skills to achieve operational excellence.
Overview
2025
2025
years of professional experience
Work History
Aviation Security Officer
Aviation Security Service
07.2008 - 04.2024
- On the job trainer
- Training support Team
- Driving instructor
- Training assessor, obtained unit standard 4098
- Detected potential threats by utilizing advanced technology such as X-ray machines and explosive trace detectors.
- Reduced risk of security breaches by maintaining a high level of vigilance and awareness in monitoring surveillance systems.
- Supported smooth airport operations by diligently managing passenger flow during peak hours and periods of high traffic volume.
- Enhanced airport security by conducting thorough screenings and inspections of passengers, baggage, and cargo.
- Assisted in the prevention of unauthorized access to restricted areas through effective implementation of access control procedures.
- Conducted random patrols around airport premises, identifying suspicious activities and reporting them promptly to supervisors for further action.
- Improved overall airport safety by promptly addressing any security-related concerns raised by staff or passengers.
- Utilized strong communication skills when interacting with travellers from diverse cultural backgrounds, facilitating a smooth screening process.
- Conducted training sessions for new hires on aviation security policies and procedures, fostering a culture of vigilance and teamwork among staff members.
- Operated x-ray machines, hand wands, and advanced imaging technology to conduct screening of passengers and baggage.
- Used explosive detection machines and chemical swab systems to identify potential hazards.
- Developed and maintained positive rapport with passengers and other airport personnel.
- Performed pat-downs to look for unauthorized materials and weapons.
Ambulance Officer
St John Ambulance
08.2004 - 06.2008
- Conducted thorough post-incident evaluations with team members for continuous improvement in response strategies and techniques.
- Contributed to the development of department policies and procedures, leading to improved service quality and efficiency.
- Improved patient care by efficiently responding to emergency calls and providing appropriate medical assistance.
- Provided vital support during natural disasters or large-scale accidents as part of an integrated emergency response plan within the community.
- Evaluated equipment usage regularly for efficient inventory management and timely replacement of expired or damaged items.
- Enhanced team performance by conducting regular training sessions on medical procedures and protocols.
- Reduced response times with effective communication and coordination between dispatchers, first responders, and hospital staff.
- Actively participated in professional development opportunities to stay current on industry trends and advancements in medical treatment protocols.
- Developed comprehensive incident reports promptly after each call, allowing for accurate record-keeping and analysis of trends over time.
- Collaborated with fellow Ambulance Officers to coordinate responses for multi-casualty incidents effectively.
- Established strong relationships with local hospitals and healthcare providers to facilitate seamless patient transfers.
- Promoted a safe working environment by adhering to established safety protocols during emergency situations.
- Increased patient satisfaction by providing compassionate care during transport to medical facilities.
- Transported patients to assigned medical facilities, enabling secure delivery to appropriate departments.
- Assessed ambulance for cleanliness and properly stocked with first aid and medical supplies.
- Earned and maintained necessary certifications.
- Completed mechanical checklist prior to each shift, monitoring functionality of ambulance.
- Restrained violent or non-compliant patients in emergency situations.
- Administered first aid such as bandaging, splinting and oxygen support.
- Reported facts concerning accidents or emergencies to hospital personnel and law enforcement officials.
- Assisted patients onto ambulance gurney and with transfer into ambulance.
- Removed and replaced soiled linens and equipment to maintain sanitary conditions.
Shift Supervisor
Northland Dairy Company
05.2003 - 06.2004
- Trained new employees and delegated daily tasks and responsibilities.
- Completed store opening and closing procedures and balanced tills.
- Managed cash handling procedures, maintaining accuracy in financial transactions and minimizing discrepancies in daily reconciliations.
- Responded to and resolved customer questions and concerns.
- Helped store management meet standards of service and quality in daily operations.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Ensured smooth operations during peak hours by effectively managing resources and staff allocation.
- Resolved conflicts among team members diplomatically, promoting a harmonious work atmosphere conducive to collaboration.
Driver
Penguin Wholesalers
- Followed all relevant traffic laws and safety regulations.
- Achieved safe driving records by consistently following traffic rules and regulations.
- Delivered goods and products to customer on time and in excellent condition.
- Maintained professional and friendly demeanor during deliveries to uphold company reputation.
- Improved customer satisfaction by maintaining punctuality and adhering to strict delivery schedules.
- Developed strong relationships with clients, fostering trust through professionalism and reliability in transportation services provided.
- Upheld high standards of cleanliness within the vehicle''s interior/exterior appearance, providing a professional image for the company at all times.
- Demonstrated strong knowledge of geography and local roads for optimal route selection.
- Completed routine pre- and post-trip inspections to evaluate vehicles and assess maintenance needs.
- Enhanced vehicle longevity with regular maintenance checks and repairs as needed.
Fire Fighter
New Zealand Fire Service
06.1986 - 07.2002
- Maintained strong knowledge of firefighting principles and suppression methods, which enabled proper decision-making in emergency situations.
- Mentored new firefighters by sharing knowledge and experience, fostering a supportive learning environment for professional development.
- Increased firefighter skill levels by providing ongoing training sessions on new equipment use, rescue techniques, and hazardous materials handling.
- Saved lives and protected property by swiftly executing firefighting techniques during numerous incidents.
- Provided critical medical assistance to injured individuals at incident scenes utilizing CPR certification and basic EMT skills when necessary.
- Maintained optimal fire station conditions by overseeing daily equipment checks, facility repairs, and inventory management tasks.
- Inspected apparatus, equipment, grounds, and stations for proper order and condition.
- Enhanced teamwork among crew members through regular training exercises and collaboration in high-pressure situations.
- Reduced fire hazards within the community by conducting thorough building inspections and recommending preventive measures.
- Educated public and community members on fire safety and prevention methods to provide life-saving techniques.
- Directed evacuations during fires and emergencies to avoid fatalities, injuries, and panic.
- Contributed to a positive work environment for all crew members by consistently demonstrating leadership qualities, professionalism, and dedication to duty.
- Inspected equipment following each fire call to ascertain effective functionality of hoses, breathing masks and fire tools.
Education
Northland College
Kaikohe, NZSkills
- Skilled in Conducting Training Sessions
- Staff assessments
- Effective Time Management
- Valid Driver's license
- Customer Engagement
- Impeccable Driving History
- Defensive Driving Techniques
- Timely and Trustworthy
Timeline
Aviation Security Officer
Aviation Security Service
07.2008 - 04.2024
Ambulance Officer
St John Ambulance
08.2004 - 06.2008
Shift Supervisor
Northland Dairy Company
05.2003 - 06.2004
Fire Fighter
New Zealand Fire Service
06.1986 - 07.2002
Driver
Penguin Wholesalers
Northland College
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