David Johnstone
Gisborne,Whatatutu
Summary
Adept at building client relationships and maintaining confidentiality, my tenure at Tauawhi Mens Centre honed my skills in community resource navigation and cultural competency. Leveraging a strong background in social work, I excel in creating impactful client outcomes and fostering community connections, embodying dedication and empathy in every interaction.
Overview
11
11
years of professional experience
Work History
Navigator
Tauawhi Mens Centre
06.2023 - Current
- Maintained accurate client records by diligently updating documentation and using data management systems.
- Collaborated with other professionals such as social workers or medical staff to provide holistic care based on each client''s situation.
- Assisted clients in accessing essential resources through extensive knowledge of community programs and services.
- Demonstrated cultural competency and sensitivity according to client and employee need.
- Supported team members by sharing best practices in navigating complex issues, fostering a collaborative environment.
- Connected clients to valuable resources like housing or job training programs that enhanced their quality of life.
- Conducted thorough assessments of client needs through interviews, intake forms, and resource evaluations for targeted assistance.
- Facilitated client progress by conducting regular follow-up meetings to assess needs, adjust plans, and ensure continuity of care.
Social Worker
Cancer Society NZ
06.2021 - 07.2022
- Updated client documentation for accurate, compliant and current records.
- Interviewed clients, families, or groups to assess situations, limitations and issues and implement services to address needs.
- Collaborated with multidisciplinary teams to ensure appropriate care coordination and resource allocation for clients.
- Educated families on available community resources, connecting them with essential services such as housing assistance, financial aid, or healthcare providers.
- Supported clients and families with empathy and compassion during difficult times.
- Advocated for clients to assure respected rights and wishes.
Program Facilitator
Northable Matapuna Hauora
12.2020 - 03.2021
- Collaborated with fellow facilitator to create a cohesive and consistent experience across the program we designed and delivered.
- Delivered clear and concise program modules, ensuring participants and support workers enjoyed their time in a safe environment.
- Planned special trips and events for program participants based on changing needs, times of year, and availability.
Community Support Worker
Emerge Aotearoa
01.2020 - 12.2020
- Assisted client in achieving greater independence, fostering a sense of empowerment through guidance and encouragement.
- Established trust-based relationships with client through empathetic communication and active listening skills.
- Enhanced client well-being by providing comprehensive support and resources tailored to individual needs.
- Provided crisis intervention support when needed, deescalating situations while prioritizing the safety of all involved parties.
- Organized recreational activities that fostered positive social interactions and improved overall client satisfaction.
Social Worker
Woman's Refuge - Transitional Housing
01.2017 - 03.2018
- Updated client documentation for accurate, compliant and current records.
- Collaborated with multidisciplinary teams to ensure appropriate care coordination and resource allocation for clients.
- Supported clients and families with empathy and compassion during difficult times.
- Maintained accurate case documentation, ensuring compliance with regulatory standards and facilitating informed decision-making by team members.
Mental Health Advocate, Peer Support
Te Kupenga Net Trust
03.2013 - 09.2016
- Empowered clients to make informed decisions about their treatment options by providing clear explanations of available services and resources.
- Assisted families in navigating the complex mental health system, reducing barriers to accessing necessary care for loved ones.
- Provided crisis intervention services to individuals experiencing acute mental health challenges, ensuring their safety and connecting them with appropriate resources.
- Developed strong therapeutic relationships with clients by maintaining confidentiality, trust, and empathy during counseling sessions.
- Connected clients with appropriate support networks, promoting long-term recovery and social integration.
Education
Bachelor of Arts - Social Work
Te Wananga O Aotearoa
Gisborne, NZ11.2013
Skills
- Client Relationship Building
- Documenting and Recording Information
- Reliability and Dedication
- Patient Confidentiality and Data Security
- Resolving Problems
- Community Resources
- Cultural Competency
- Community advocate
- Attention to Detail
- Punctual and Hardworking
- Caring and Empathetic
- Calm and Effective Under Pressure
Interests
Bridge
Golf
Online Gaming
Timeline
Navigator
Tauawhi Mens Centre
06.2023 - Current
Social Worker
Cancer Society NZ
06.2021 - 07.2022
Program Facilitator
Northable Matapuna Hauora
12.2020 - 03.2021
Community Support Worker
Emerge Aotearoa
01.2020 - 12.2020
Social Worker
Woman's Refuge - Transitional Housing
01.2017 - 03.2018
Mental Health Advocate, Peer Support
Te Kupenga Net Trust
03.2013 - 09.2016
Bachelor of Arts - Social Work
Te Wananga O Aotearoa
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