David Li
Auckland,New Zealand
Summary
Dynamic sales and operations professional with over 6 years of experience in automotive, retail, and e-commerce sectors across the US and China. Proven expertise in driving sales, optimizing online store performance, managing teams, and delivering excellent customer experiences. Bilingual in English and Mandarin with strong communication and problem-solving skills.
Overview
8
8
years of professional experience
Work History
Property Management Assistant — Administrative/Supervisor
Barfoot & Thompson property management
Birkenhead, Auckland
02.2025 - 10.2025
- Act as the first point of contact for landlords, tenants, and visitors, answering queries, directing calls, greeting people, and handling emails.
- Provide general administrative support, including preparing documents, data entry, and record‑keeping for tenancy agreements, rent records, maintenance logs, and file organization.
- Assist with rent management, helping reconcile payments, maintain accurate records, and support rent collection or reporting processes.
- Support leasing and tenancy processes, including advertising properties, scheduling viewings, liaising with prospective tenants, and assisting with lease paperwork.
- Coordinate maintenance and property management tasks, liaising with maintenance or repair vendors, processing maintenance requests, and ensuring tenant‑reported issues are addressed promptly.
- Maintain office and management system support, managing databases or property-management software, keeping files up-to-date, and ensuring compliance with company procedures and tenancy laws.
Used Car Sales Manager
Carbeeco Inc.
Costa Mesa, USA
05.2023 - 01.2025
- Managed a team of 2 sales consultants, providing coaching and sales strategy to exceed monthly revenue targets.
- Oversaw vehicle appraisals, pricing strategies, and promotional campaigns.
- Implemented digital marketing initiatives to increase showroom traffic and online leads.
- Strengthened post-sales follow-up, improving repeat and referral business.
- Achieved 18% year-over-year revenue growth.
Vehicle Sales Consultant / Finance & Insurance Consultant
CarsLA Inc.
West Covina, USA
01.2021 - 03.2023
- Guided customers through full sales cycle including trade-ins, financing, and insurance options.
- Promoted extended warranties and F&I products to increase profit per vehicle.
- Ensured compliance with dealership policies and U.S. auto regulations.
- Managed CRM follow-ups, improving lead conversion by 25%.
- Assisted in targeted promotional planning to maximize sales.
Retail Sales Associate
UGG Speciality Store
Commerce, USA
04.2020 - 12.2020
- Delivered personalized customer service, assisting over 30 customers daily.
- Maintained visual merchandising and stock levels to optimize sales.
- Processed POS transactions, returns, and loyalty program registrations accurately.
- Exceeded individual sales KPIs and contributed to team targets.
- Supported onboarding and training of new staff.
Marketing & Customer Engagement Coordinator
Yiyang Zhenyouqu E-Commerce Co., Ltd.
Yiyang, China
02.2019 - 01.2020
- Executed online and offline marketing campaigns to increase brand engagement by 30%.
- Analyzed customer feedback and behavior to improve content performance and retention.
- Managed fan base growth and interactive promotions to drive traffic and sales.
- Collected actionable insights to guide product and service improvements.
Online Retail Operations Specialist
Dongguan Huadao Energy-Saving Technology Co., Ltd.
Dongguan, China
03.2018 - 01.2019
- Maintained and optimized product listings to improve search ranking and conversions.
- Coordinated logistics and after-sales support to ensure timely delivery.
- Monitored inventory and assisted with stock allocation.
- Partnered with marketing teams to meet daily sales and operational targets.
Education
Bachelor of Arts - Business Administration — International Business
University of California, Irvine
Irvine 06-2018
Skills
- Automotive Sales & Negotiation
- Finance & Insurance (F&I) Processing
- Customer service and retention strategies
- E-Commerce Operations & Online Marketing
- Inventory & Supply Chain Coordination
- Data Analysis & Sales Reporting
- Proficient in MS Word, Excel, and Outlook with strong administration capabilities
Additional Info
NZ Permanent Resident
Additional Information
Full NZ Work Rights (Permanent Resident), Full Driver Licence, Immediate Availability
Languages
English
Professional
Chinese (Mandarin)
Professional
Chinese (Cantonese)
Professional
Timeline
Property Management Assistant — Administrative/Supervisor
Barfoot & Thompson property management
02.2025 - 10.2025
Used Car Sales Manager
Carbeeco Inc.
05.2023 - 01.2025
Vehicle Sales Consultant / Finance & Insurance Consultant
CarsLA Inc.
01.2021 - 03.2023
Retail Sales Associate
UGG Speciality Store
04.2020 - 12.2020
Marketing & Customer Engagement Coordinator
Yiyang Zhenyouqu E-Commerce Co., Ltd.
02.2019 - 01.2020
Online Retail Operations Specialist
Dongguan Huadao Energy-Saving Technology Co., Ltd.
03.2018 - 01.2019
Bachelor of Arts - Business Administration — International Business
University of California, Irvine