Summary
Overview
Work History
Education
Skills
Certification
Timeline
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David Lockett

Auckland,Hauraki

Summary

Personal Attributes include being recognized as a role model for younger workers. Stability, dependability, reliability and integrity. The ability to work independently along with demonstrating patience, maturity and skill.


Innovative and goal-oriented person committed to professional development and expert leadership of management.


Clear communicator and strong collaborator with great problem-solving abilities.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Catering Server

Food Envy
04.2021 - 12.2023
  • Executed synchronized meal service simultaneously serving multiple guests.
  • Fostered enjoyable event atmosphere through friendly guest interactions
  • Packaged condiments for transportation to event locations.
  • Arranged linens and table settings according to seating plan and event theme.

Bartender

Yu Group
11.2018 - 01.2024
  • Maintained secure cash drawers, promptly resolving discrepancies in sales
  • Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
  • Maintained accurate notes of changes and requests for each event and ascertained allocation.
  • Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
  • Implemented business strategies, increasing revenue and effectively targeting new markets.

Software Engineer

TeamNetwork
07.2022 - 07.2023
  • Updated old code bases to modern development standards, improving functionality.
  • Integrated third-party tools and components into applications.
  • Tested methodology with writing and execution of test plans, debugging and testing scripts and tools.
  • Coordinated with other engineers to evaluate and improve software and hardware interfaces.
  • Coordinated efficient large-scale software deployments.
  • Collaborated with management, internal and development partners regarding software application design status and project progress.
  • Partnered with development team on product development and application support plans.
  • Provided guidance and mentored less-experienced staff members.

Education

High School Diploma -

Whanganui High School
Whanganui, MWT
11.2016

Graphics Designers Course - Graphics Design

UCOL
Whanganui, MWT
06.2016

Skills

Customer Focus:

  • Handling demanding customers with grace ensuring the best service is provided
  • Effective verbal communication, especially in dealing with customers face-to-face or over the phone
  • Clear and concise communication to ensure customer satisfaction
  • Responsible serving to ensure that both staff and customers are comfortable and well looked after
  • Multitasking through handling management duties alongside general shift requirements

Technical Proficiency:

  • Familiarity with computer systems, software, and troubleshooting common technical issues
  • Analytical thinking and problem-solving skills developed in IT roles can be valuable in identifying and resolving customer issues
  • Ability to quickly adapt to new technologies and software, a critical skill in both IT and call centre environments
  • Understanding customer needs and providing solutions, which is a common aspect of IT support roles

Certification

  • UCOL Computer Graphic Design (Level 4) NCEA E.H.A.C
  • Level 1 and 2 Early heart attack care
  • Duty Managers Certification

Timeline

Software Engineer

TeamNetwork
07.2022 - 07.2023

Catering Server

Food Envy
04.2021 - 12.2023

Bartender

Yu Group
11.2018 - 01.2024

High School Diploma -

Whanganui High School

Graphics Designers Course - Graphics Design

UCOL

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David Lockett