David Moala Mafi

• Interval Style Team Training
• National Certified Level 3 and 4 Personal Trainer
• Incorporating fitness techniques from sporting codes into group and personal training
• Holds live, online team and personal training sessions
• Pre-choreographed Group Exercise
• Strength and conditioning trainer for Johnsonville Rugby, pro-boxers and New Zealand Handball athletes
• Assistant Trainer, New Zealand U18 Wellington Region Representative Players, NZRL
• Fitness merchandise with my brand – garments of all kinds
• Master of Ceremony at Fight nights that host between 1500 - 2000 attendees

• Customer Service
• Ensured the consistent delivery of customer service delivered by staff at all times
• Maintained compliance with rules of engagement across all departments
• Provided staff training on various aspects of customer service
• Operational Management
• Maintained club cleanliness and standards of service (noted the cleanest club in New Zealand)
• Managed staff rosters and scheduling
• Processed paperwork audits ensuring adherence to business practices
• Was accountable for daily banking and till reconciliation
• Reported on facility and equipment issues in a timely manner
• Was responsible for staff communication and training
• Managed member relations by being available for questions / comments and prompt replies
• Ensured all Health and Safety standards were adhered to, and that risks were effectively managed
• Departmental Oversight
• Oversaw Group Fitness Trainers, Personal Trainers and staff to ensure compliance with operational guidelines
• Assisted in training and development of staff in coordination with Regional Directors
• Reported on key performance metrics to Department Heads and Senior Leadership team
• Ensured there was adequate staffing with assistance from the Regional teams.

Reason for leaving: To spend more quality time with my son and grow my fitness business.

• Facilities Assistant to a Ministry of Education (MOE) contract
• Managed all MOE work and budgets
• Responsible for invoice authorisation and KPI management
• Carried out Property Inspections and management
• Managed all contracting works for each property
• Assisted in daily facility maintenance tasks, ensuring cleanliness and safety standards were met.

Reason for leaving: Promoted to Property Advisor within the company.

• Responsible for more than 150 rented properties
• Processed Tenancy applications and agreements
• Managed, assessed and approved large maintenance projects for land and buildings
• Accountable for debt collection and producing weekly debt reports
• Processed invoices and met KPI’s
• Undertook Property Inspections for the Upper North region
• Built strong knit relationships with tenants, clients and contractors

Reason for leaving: Distance in travel plus a fond passion for the Fitness industry.

• Part of a nationwide call centre for both residential and commercial contracts
• Accountable for invoice management
• Micro managed and prioritised roles for each team member in my team
• Responsible for maintenance of residential and commercial buildings
• Interviewed for roles within the company and was part of recruitment processing

Reason for leaving: Promoted – Facilities Assistant

• A temporary administration role responsible for filing, data entry and assistant duties within the bank.

Reason for leaving: 3 month contract

• Athlete support and project management
• Sport exchange and event management
• Provided personal assistance to Directors, Managers and performed general office duties

Reason for leaving: One year contract

• Banked up to 1000 cheques per day
• Scanned daily work into the system using Globus
• Signed, checked and authorised on File Net
• Set-up and maintained Direct Debits and Automatic Payments
• Provided Personal Assistance to Directors and Managers
• Responsible for general office administration duties

Reason for leaving: Moved to Australia for Rugby League contract.

• Promoted business opportunities to clients
• Sold Telecommunication Services
• Cold Calling – Outbound and Inbound calls
• Career began in 1998 as a Delivery Person for the Townsville Herald, North Queensland, Australia.

• Processed and deposited for personal and business clients
• Reviewed and transferred accounts
• Provided personal assistance to Directors and Managers
• Performed general office administration duties

Reason for leaving: Offered a 6 month contract at Rabobank.

• Club Security and Crowd Control Officer
• Security / Personal Body Guard
• Clientele Management
• Dealt with over-intoxicated clientele
• Responsible for entrance review of under-age patrons
• Ensured public safety and security
• Reason for leaving: Started a family.