David Paterson
Lower Hutt,Wellington
Summary
Results-oriented Senior Operations Manager experienced in delivering successful complex projects, optimising revenue through the integration of technology within small businesses. Expert in project planning, budgeting, risk management, and leadership. Committed to fostering a collaborative and supportive team environment.
Overview
8
8
years of professional experience
Work History
Senior Operations Manager
Rhys Finlay Contractors LTD
Lower Hutt
04.2021 - Current
- Developed and implemented operational strategies to improve efficiency and reduce costs.
- Monitored daily operations, identified areas for improvement, and created solutions to optimise workflow.
- Managed personnel including recruitment, training, scheduling, performance reviews and disciplinary actions.
- Identified opportunities for improving operational efficiency through automation technologies saving FTE.
- Ensured compliance with safety regulations and company policies and procedures.
- Created reports on key performance indicators to track progress against objectives.
- Implemented cost reduction measures without compromising quality standards.
Senior Compliance Manager - Technology
ANZ
Wellington
01.2021 - 04.2021
- Developed and implemented comprehensive compliance programs to ensure adherence with applicable laws and regulations i.e. CCCFA that impacted ANZ's technology
- Monitored changes in relevant legislation and regulatory guidance to ensure ongoing compliance with legal requirements.
Simplification Manager - Technology
ANZ
Wellington
01.2019 - 01.2021
- Established processes to ensure efficient workflow throughout the organisation.
- Reviewed business processes, streamlined said process, and then overlaid new processes with technology, i.e. KTA, SmartIQ and Automation Anywhere
- Implemented the new technologies to streamline operations, reduce costs/FTE, and improve customer service.
Business Improvement Manager
ANZ
Wellington
09.2016 - 01.2019
- Developed and implemented process improvement initiatives to maximise efficiency and reduce costs.
- Monitored business processes and identified areas for improvement, including automation opportunities.
- Collaborated with internal stakeholders to design solutions to improve operational performance.
Skills
- Strategic Planning
- ROI management
- Cross-functional coordination
- Automation process design
- Workflow Analysis
- Business process improvement
Affiliations
- Father of 4 fantastic children
- Junior football committee member
- Junior football coaching clinic
- Running
References
References available upon request.
Timeline
Senior Operations Manager
Rhys Finlay Contractors LTD
04.2021 - Current
Senior Compliance Manager - Technology
ANZ
01.2021 - 04.2021
Simplification Manager - Technology
ANZ
01.2019 - 01.2021
Business Improvement Manager
ANZ
09.2016 - 01.2019
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