David Pereira
Wairarapa,Masterton
Summary
An outgoing, down to earth individual who enjoys building long term relationships to allow me to add real value to my clients that I work with. Through my time at the Ministry of Social Development and Beyond Recruitment I understand the importance of connecting with my clients to better understand them as an individual and the direction and values of the organisation they work for.
I am a firm believer in working hard and out-working my competitors in the market. I am one to always go outside of my job description to achieve successful outcomes for my organisation but also for the clients I work with.
Overview
8
8
years of professional experience
Work History
Client Manager
Beyond Recruitment
, Wellington
01.2023 - Current
- 360 Recruitment specialising in Technology and Digital recruitment
- Creating new, developing and maintaining relationships with clients.
- Understanding the needs of clients to attract the best and suitable talent
- Attracting, prepping and post placement care of candidates
- Through portfolio coverage and talent management, gathering an understanding of trends that we are seeing in the market and providing
- Talent Management, creating talent pools, consulting candidate on current market conditions
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
Early Response Work Broker
Ministry of Social Development
, Wellington
03.2022 - 01.2023
- Building collaborative and mutually beneficial and trusted working relationships with businesses, communities, people and stakeholders.
- Leverage business/market intelligence to pre-empt and understand the problem to be solved.
- Collaborate with people/teams within MSD, other agencies, partners and stakeholders to innovate and achieve desired outcomes.
- Provide Labour Market Manager assessment of risks, benefits and potential impact of several options when deciding course of action.
- Utilize MSD employment products such as flexi-wage to achieve successful employment outcomes
National Account Manager
Ministry of Social Development
, Wellington
07.2021 - 03.2022
- Contribute to the implementation of strategies to ensure the Client Service Delivery resources are effectively managed and maximized.
- Applies knowledge, expertise, and experience to define and understand issues and to contribute to the identification and anticipation of future needs. Contributes to the translation of strategic thinking into practical actions.
- As directed by the Group GM Client Service Delivery, assists with the establishment and management of relationships and agreements with industry and employers.
- Negotiating contracts with Providers to create employment and training opportunities for MSD clients.
Work Broker
Ministry of Social Development
, Masterton
01.2021 - 07.2021
- Identify and develop Labour Market opportunities by developing and understanding of the current and future supply and demand environment of local Labour markets
- Establish and maintain relationships with external agencies
- Planning and implementing Region/Site sales and marketing plans
- Establish links to key stakeholders in the community.
- Account Management
- Influencing employers to provide opportunities to those deemed 'disadvantaged in the workforce'.
- Providing on-going pastoral care support to those successfully placed into employment.
Employment Case Manager
Ministry of Social Development
, Masterton
03.2020 - 02.2021
- Screening Clients of MSD to understand key skills and strengths that would support their future job applications
- Profiling Clients to Work Brokers for roles that they appear suitable for
- Seminar Facilitation. Seminar topics ranged from interview tips, career aspirations, study and training opportunities
- Service Delivery
- Case Management
- Provided intervention support to clients during times of transition back into employment.
General Case Manager
Ministry of Social Development
, Masterton
09.2019 - 03.2020
- Case Management
- Benefit Reviews
- Service Delivery
- Benefit Grants
- Processing COVID relief payments.
- Completing a Needs assessment
- Understanding clients needs and making decisions based on evidence that was made available
Sales and Marketing Manager/Group Fitness Instructor
Flex Fitness
, Masterton
03.2019 - 08.2019
- Generating Sales Leads
- Closing and Processing Membership and merchandise sales
- Building relationships with local businesses and collaborating for spot giveaways.
- Designing and delivering exercise programs and group fitness classes
- Monitored customer satisfaction levels through surveys and feedback reports
- Created and distributed promotional materials to increase brand awareness.
- Developed and implemented sales strategies to target potential customers.
Billing and Field Services Specialist
Powershop Australia
, Masterton
04.2018 - 03.2019
- Analyzing and Processing meter data
- Creating and Processing Customer Billings
- Resolving the technical queries for the Call Center.
- Assisting Management with complaints
- Managed daily operations related to client accounts, including invoicing, scheduling, billing, and other administrative tasks.
Sales and Service Representative
Powershop Australia
, Masterton
01.2016 - 04.2018
- Communicating electricity connections, disconnections and transfers to the Billing and Field team.
- Managing Sales Targets
- Debt Management
- Analyzing staff sales calls and designing Training for the team accordingly to improve overall skills to ensure the team was achieving monthly targets
- Responded to customer inquiries, complaints, and requests in a timely manner.
- Maintained up-to-date knowledge of company products, services, policies, procedures, and pricing information.
Education
Sales -
Impact Training
01.2019
Diploma in Applied Sport and Exercise Prescription -
Otago Institute of Sport
01.2012
NCEA Level 3 -
Rathkeale College
01.2011
Skills
- Account Acquisition
- Customer Portfolio Management
- New Business Development
- Account Management
- Contract Management
- Brand Development
- Sales Reporting
- Client Relationship Management
- Talent/Candidate Management
- Technology Recruitment
- Market Intelligence
- Contract Negotiation
References
References available upon request.
Timeline
Client Manager
Beyond Recruitment
01.2023 - Current
Early Response Work Broker
Ministry of Social Development
03.2022 - 01.2023
National Account Manager
Ministry of Social Development
07.2021 - 03.2022
Work Broker
Ministry of Social Development
01.2021 - 07.2021
Employment Case Manager
Ministry of Social Development
03.2020 - 02.2021
General Case Manager
Ministry of Social Development
09.2019 - 03.2020
Sales and Marketing Manager/Group Fitness Instructor
Flex Fitness
03.2019 - 08.2019
Billing and Field Services Specialist
Powershop Australia
04.2018 - 03.2019
Sales and Service Representative
Powershop Australia
01.2016 - 04.2018
Sales -
Impact Training
Diploma in Applied Sport and Exercise Prescription -
Otago Institute of Sport
NCEA Level 3 -
Rathkeale College
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