David Rösler

Retail Clerk/ Logistik

Media Markt

08.2017 - 06.2023

Maintained tidy and organized store environment to comply with cleanliness standards.
Greeted customers, helped locate merchandise, and suggested suitable options.
Increased sales and customer satisfaction through personalized servicing.
Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
Answered questions about store policies and addressed customer concerns.
Drove customer loyalty and consistent sales through friendly service and knowledgeable assistance.
Helped customers complete purchases, locate items, and join reward programs.
Increased sales by offering advice on purchases and promoting additional products.
Assisted customers with prompt and polite support in-person and via telephone.
Answered incoming calls and emails to provide product information, features and benefits.
Actively engaged customers to provide general assistance and information on store merchandise.
Stocked merchandise, clearly labeling items, and arranging according to size or color.
Processed customer returns to manage smooth refunds and exchanges following store procedures.
Answered customer questions about products and services, helped locate merchandise, and promoted key items.
Listened to customer needs and desires to identify and recommend optimal products.
Engaged in friendly conversation with customer to better uncover individual needs.
Used in-store system to locate inventory and place special orders for customers.
Created inviting environment for customers by maintaining store organization and cleanliness.
Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
Developed strong rapport with customers and created positive impression of business.
Recommended complementary purchases to customers, increasing revenue.