TOFI RASMUSSEN
Auckland,New Zealand
Summary
I am a very hard-working person, very careful, a fast learner, honest, reliable, and a responsible person. I believe I will be a great asset to your company. Responsible Production Specialist with a history of contributing to production success. Completes quality work, and maintains schedules to consistently meet customer demand. Knowledgeable about quality control processes, and efficient in troubleshooting causes of mechanical and production issues. Dependable Production Team Member, skilled at running machinery, assembling components, and packaging completed work. Offers strong knowledge of quality control procedures and inspections. Performs well in fast-paced environments with high production demands. Effective at building and deepening productive relationships with all product stakeholders. Skilled at guiding operations, supporting deployments, and implementing quality control standards. Analytical problem-solver with excellent judgment, and a detail-oriented nature. Responsible Quality Control Officer with a knack for developing effective quality control procedures. Great problem-solving, decision-making, and communication skills. Exceptionally talented in keeping accurate records, and carrying out statistical analysis.
I am currently working as a traffic controller at Rapido Traffic Solutions. Experienced traffic controller with extensive knowledge of worker safety and training in flagging and vehicle control. Successful at working for long hours in varying conditions and committed to positivity and effectiveness. Valid driver with an observational eye for detail.
Overview
7
7
years of professional experience
Work History
Traffic Controller
Rapido Traffic Solution
, Auckland
08.2025 - Current
- Coordinated traffic flow to ensure safety and efficiency at work sites.
- Monitored road conditions and communicated hazards to drivers and pedestrians.
- Directed vehicles using hand signals and traffic control devices.
- Collaborated with law enforcement to manage emergency situations effectively.
- Set up and dismantled traffic control equipment for various projects.
- Provided clear instructions to team members during traffic management operations.
- Managed setup and removal of temporary traffic control equipment and signs.
- Directed vehicles around construction sites and flagged drivers through blocked roads.
- Utilized two-way radios for communication between dispatchers or other field personnel concerning changes in traffic conditions due to accidents or inclement weather.
- Directed pedestrians across busy streets and around construction sites.
- Responded quickly to emergency situations by providing direction to drivers and managing the flow of vehicular traffic.
- Inspected traffic control devices such as signs, signals and pavement markings for proper installation and visibility.
- Communicated regularly with supervisors regarding changes in traffic patterns or new construction projects that impacted existing routes.
- Operated pickups and flatbed trucks to set up and disassemble temporary traffic control schemes.
- Assisted law enforcement officers with crowd control measures at large scale events held in busy urban centers.
- Implemented strategies designed to reduce congestion during peak hours such as staggered shift schedules or alternative routing options.
- Tested traffic signs for proper reflectivity and illumination factors after installation.
Quality Control
Tegel Company
, Auckland
04.2021 - 04.2024
- NMD Quality control: checking if the chicken is up to standard.
- Monitored the quality of raw and cooked food products to uphold health code standards.
- Reported repeated issues to supervisors and other departments, collaborating to identify issue roots, and rectify problems.
- Improved product quality by conducting thorough inspections and identifying defects in a timely manner.
- Collaborated with production staff to establish and meet quality standards.
- Participated in team meetings to discuss progress and results, providing ideas and suggestions for improvement.
- Trained and mentored junior inspection staff and interns to apply best practices, and comply with quality control guidelines and regulations.
- Updated quality control records and reports.
Retail Worker
woolworths
, Auckland
02.2020 - 03.2021
- Educated customers on promotions, sales, and loyalty programs available in-store.
- Participated in training new employees on store policies and procedures effectively.
- Performed daily opening and closing procedures for the store including setting up displays, cleaning shelves and counting money.
- Maintained an organized store environment by restocking shelves and organizing displays.
- Stocked, replenished, and organized inventory to keep store merchandise fresh.
- Greeted customers, identified their needs and provided assistance with product selection.
- Managed cash register operations using POS system and processed sales and returns.
- Welcomed customers, offered to help locate items and suggested merchandise without being intrusive or pushy.
- Provided excellent customer service by answering questions, resolving problems and addressing complaints in a professional manner.
- Supported other departments within the store when needed during busy periods or shortages in staff.
- Kept calm and applied strong problem-solving and interpersonal skills to resolve conflicts.
- Engaged positively with each customer, providing professional, and polite support for sales and service needs.
- Engaged shoppers, providing assistance and information on merchandise and product features.
Customer Service Cashier
Hungry Jacks
, Australia
10.2018 - 05.2019
- Learning how to deal with customer complaints
- Learning how to serve customers.
- Learning how to be responsible for an amount of money.
- I greeted customers entering the store and responded promptly.
- Handling money and operating the cash register.
- Preparing customer orders, dealing with, and maintaining the dining area.
- Managed high volumes of transactions during peak hours, maintaining accuracy and efficiency under pressure.
- Supported teammates during busy periods by assisting with bagging, or restocking shelves as needed.
- Processed customer transactions efficiently at high-volume retail environment.
Education
Master of Music - Certificate of Achievement in Music, Certificate of Achievement in Dance, Certificate of Achievement in IT, Certificate of Achievement in Computing
St Clair High School
St Clair10.2019
Some College (No Degree) - Certificate of Achievement in SKILLS
Kelston Girls High School
Kelston, AUKSome College (No Degree) - Head Girl, Certificate of Achievement in Samoa, Certificate of Achievement in English, Certificate of Achievement in Computing, Certificate of Achievement in Maths, Certificate of Achievement in Science, Certificate of Achievement in Hospitality
St Peter Primary School
Apia, SamoaSome College (No Degree) - Certificate of Achievement in Music, Certificate of Achievement in Samoa, Certificate of Achievement in Computing
Leififi College
Apia, SamoaSome College (No Degree) - Certificate of Achievement in Dance, Certificate of Achievement in Sport, Certificate of Achievement in English
Evens High School
Blacktown, NSW, AustraliaSkills
- Quality control skills
- Time management
- Teamwork
- Food quality control
- Leadership
- Problem solving
- Computer skills
- Customer service
- Creativity
- Communication
- Confidence
- Respectful
- Responsible
- Active listening
- Attention to detail
- Customer relationship management
- Safety management
- Inspection techniques
- Process improvement
- Effective communication
- Training development
- Radio communication
- Runway management
- Emergency response management
- Traffic safety expert
- Traffic signal timing
References
- Faizul, supervisor, 021-132-9873
- Muni, supervisor for Hungry Jack's, 610-413-5279
- Ashley, supervisor for Woolworths, 02102862319
- Lucas, supervisor for Rapido, 0223239721
Languages
- English, Native or Bilingual
- Samoan, Native or Bilingual
Timeline
Traffic Controller
Rapido Traffic Solution
08.2025 - Current
Quality Control
Tegel Company
04.2021 - 04.2024
Retail Worker
woolworths
02.2020 - 03.2021
Customer Service Cashier
Hungry Jacks
10.2018 - 05.2019
Master of Music - Certificate of Achievement in Music, Certificate of Achievement in Dance, Certificate of Achievement in IT, Certificate of Achievement in Computing
St Clair High School
Some College (No Degree) - Certificate of Achievement in SKILLS
Kelston Girls High School
Some College (No Degree) - Head Girl, Certificate of Achievement in Samoa, Certificate of Achievement in English, Certificate of Achievement in Computing, Certificate of Achievement in Maths, Certificate of Achievement in Science, Certificate of Achievement in Hospitality
St Peter Primary School
Some College (No Degree) - Certificate of Achievement in Music, Certificate of Achievement in Samoa, Certificate of Achievement in Computing
Leififi College
Some College (No Degree) - Certificate of Achievement in Dance, Certificate of Achievement in Sport, Certificate of Achievement in English
Evens High School