David Wadsworth
Auckland,AUK
Summary
Driven Business Development Manager with 18 years of experience in organizational leadership. Well-educated in lead generation and relationship development with key clients and stakeholders. Recognized for guiding teams to success through coaching, sales technique training and revenue target achievement.
Overview
18
18
years of professional experience
Work History
Business Development Manager
Metspray NZ 2013 Ltd
Auckland, Auckland
06.2022 - Current
- Develop and implement strategies to increase sales and market share.
- Identify potential clients, build relationships, and negotiated contracts.
- Create presentations to attract new business opportunities.
- Maintain a database of existing customers and prospective leads.
- Attend tradeshows and conferences to network with potential clients.
- Organize meetings between senior management and prospective customers.
- Collaborate with marketing team members to design promotional materials.
- Analyze customer feedback to identify areas for improvement in products and services offered.
- Research target markets to understand the needs of current and potential customers.
- Assist in developing pricing strategies that maximize profits while meeting customer expectations.
- Collaborate with internal teams for successful execution of projects.
- Participate in weekly meetings with executive leadership team members to discuss progress toward goals.
- Maintain open and ongoing communication with clients to meet needs and expectations.
Key Accounts Manager
dormakaba
Avondale, Auckland
07.2015 - 06.2022
- Managed all key accounts nationwide responsible for sales, contracts, negotiations and reporting.
- Cultivated client loyalty through consistent quality, productivity, exemplary service and proactive management.
- Increased product sales through targeted marketing campaigns.
- Liaised between clients and management to provide client feedback and resolve inquiries.
- Increased EAD Portfolio by 140% on previous year with a pipeline of work to follow and replicate.
- Grown revenue with electromechanical locking solutions by 30% YTD
- Monthly revenue Targets of 400k plus per month
- Facilitated penetration of key accounts via strategic planning.
- Identified new business opportunities within existing accounts and pursued them accordingly.
- Maintained a database of existing customers and prospective leads.
- Conducted research on industry trends, competitor activities, and customer needs.
- Attended tradeshows and conferences to network with potential clients.
- Created and maintained relationships with key clients, partners, vendors, and industry professionals.
- Coached team members on sales techniques and provided constructive feedback when needed.
- Assisted in the preparation of presentations for potential clients regarding products and services offered by the company.
- Implemented innovative approaches to improve overall customer experience.
- Provided training and support to junior staff on how to effectively manage key accounts.
- Established strategic partnerships with vendors to ensure competitive pricing for customers.
Key Account Manager
Kaba New Zealand
Auckland
07.2012 - 06.2015
- Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
- Increased revenue by closing customer sales and driving product benefits around client needs.
- Generated sales across complete sales cycle process from prospecting through contract negotiations and closing.
- helped successfully introduce a new product line to the New Zealand market.
Operations Manager
Kaba New Zealand
Auckland
07.2008 - 06.2012
- Directed day-to-day operations by spearheading implementation of short-term and long-term strategies to achieve business plan and profitability goals.
- Delivered positive customer experiences by implementing effective quality assurance practices.
- Collaborated with staff to maximize customer satisfaction, streamline procedures, and improve bottom-line profitability.
- Aided senior leadership during executive decision-making process by generating daily reports to recommend corrective actions and improvements.
- Monitored and improved efficiency of processes, team performance, and customer service.
- Directed operations staff by providing guidance, training, and support in order to meet company objectives.
- Performed cost analysis for various projects to determine budget requirements.
- Maintained accurate inventory records to track stock levels and minimize costs.
- Established effective relationships with vendors to negotiate pricing and secure materials needed for production.
- Ensured compliance with safety regulations and maintained a safe work environment for all personnel.
- Analyzed data from daily reports to identify trends in production performance metrics.
- Created detailed reports on the performance of individual departments within operations.
- Coordinated with other departments including sales, marketing, finance, human resources. to ensure efficient operations.
- Led cross-functional teams in problem-solving activities related to process improvements or new product launches.
- Developed key performance indicators to measure effectiveness of operational processes.
- Conducted regular reviews of existing policies and procedures for continuous improvement opportunities.
- Managed staffing needs through recruitment, selection, onboarding and training, disciplinary action as necessary.
Internal Sales Manager
Kaba New Zealand
Auckland
06.2006 - 06.2008
- Handled customer requests and proposals expertly based on in-depth research, knowledgeable quotes and detailed reports.
- Developed marketing and communications materials to target specific customers and markets.
- Supported sales team members to drive growth and development.
- Increased repeat customer base by maintaining relationships with high-profile clients and effectively managing service issues.
- Contacted customers via phone and email to explore connections, offer services and cement relationships.
- Established sales goals and strategies that contributed to increased growth in sales and profitability.
- Created presentation materials for sales, customer relations, and management purposes.
- Conducted regular meetings with sales team to review performance, discuss challenges, and set goals.
- Managed client inquiries in a timely manner and provided prompt solutions to customer issues.
- Reviewed customer feedbacks, identified areas of improvement, and implemented corrective measures accordingly.
- Trained new hires on company policies, procedures, products, and services.
Education
Electronic Locking Solutions - Electronic Locking Solutions
Dormakaba
Auckland08.2015
Retail And Sales - Supply Chain And Operations Management
DormakabadormakabaMetsprayMetsprayMetsprayKokako Trust
Auckland06-1999
High School Diploma -
Papakura
Auckland11.1992
Skills
- Account Management
- Business development
- Proficient in excel,word doc
- Facility Maintenance
- Trade shows
- Business relationship management
- Reporting
- Budgets
- Quotations
- Overseas conference training
- National sales
- Team Building and Leadership
- Coaching and Motivation
- Problem-Solving
- Interpersonal Relationships
- Goal Setting
- Decision Making
- Time Management
- Relationship Building
- Product and Service Promotion
- Customer Complaint Resolution
- Salesforce and CRM systems
- Staff Training and Development
- Networking Events
- Price Schedules
- Verbal and Written Communication
- Appointment Scheduling
- Database Management
- Customer Portfolio Management
- Operations Management
- Industry Trends
- Sales Proposal Creation
- Customer Relationship Management
- Project Management
- Product Management and Pricing
Additional Information
- Cricket
- Rugby
- Golf
- Church
- Family
- Studying
- Art
- Cooking
- Coaching
- Community work
Timeline
Business Development Manager
Metspray NZ 2013 Ltd
06.2022 - Current
Key Accounts Manager
dormakaba
07.2015 - 06.2022
Key Account Manager
Kaba New Zealand
07.2012 - 06.2015
Operations Manager
Kaba New Zealand
07.2008 - 06.2012
Internal Sales Manager
Kaba New Zealand
06.2006 - 06.2008
Electronic Locking Solutions - Electronic Locking Solutions
Dormakaba
Retail And Sales - Supply Chain And Operations Management
DormakabadormakabaMetsprayMetsprayMetsprayKokako Trust
High School Diploma -
Papakura
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