Summary
Overview
Work History
Skills
Timeline
Generic

Dayna Bell

Summary

An experienced retail and merchandising professional versatile in my ability to quickly fit into a new working environment.

During my career I have gained extensive experience across multiple facets of the retail sales & VM industry including general sales in Travel, Beauty and Fashion to Visual Merchandising in Homewares, Manchester, and Soft Furnishings.

I place high value on my work ethic and reliability and can confidently work both autonomously and contribute positively to a team.

Overview

17
17
years of professional experience

Work History

Customer Service Representative

Supre
11.2024 - 01.2025

Deliver outstanding customer experiences, promote the Cotton On Group Foundations to support meaningful global initiatives, maintain store visual standards through product restocking and merchandising, and collaborate with the team to drive performance and achieve results.

Customer Service Agent

Luxury Escapes
03.2024 - 05.2024

Responded to travel inquiries via phone and email, managed bookings and modifications, handled transactions, coordinated with suppliers, and organized travel itineraries

Assistant Manager

Bed Bath N Table
10.2022 - 03.2024

Budget control and rostering, Stock control, customer experience, product recommendation, visual merchandising, POS operation and set up promotion execution, general administrative duties, staff training and team building

State Visual Merchandiser lead

Nick Scali
06.2021 - 09.2022

Ensured consistent showroom layout across 15 outlets, building trust and rapport with each location manager, completed store VM audits, managed stock movements, communicated updates, reviewed sales reports, conducted biannual stock takes

Self Contracted Merchandiser

Store Link
04.2020 - 04.2021

Built and maintained displays, rotated stock, executed planograms, managed stock counts and infilling for various brands and stores

Online Travel Consultant

American Express
07.2019 - 04.2020

Assisted with travel inquiries, processed bookings and changes, handled transactions, liaised with suppliers, itinerary management

Visual Merchandising Assistant, Merchandiser, Sales Assistant, Authoriser

Farmers Trading Company
01.2008 - 01.2016

Skills

  • Stocktaking and inventory control
  • Rostering and labour management
  • Visual merchandising design and execution
  • Customer experience
  • Sales strategy
  • Staff training
  • Supplier coordination
  • Sales targets
  • Efficient delegation

Timeline

Customer Service Representative

Supre
11.2024 - 01.2025

Customer Service Agent

Luxury Escapes
03.2024 - 05.2024

Assistant Manager

Bed Bath N Table
10.2022 - 03.2024

State Visual Merchandiser lead

Nick Scali
06.2021 - 09.2022

Self Contracted Merchandiser

Store Link
04.2020 - 04.2021

Online Travel Consultant

American Express
07.2019 - 04.2020

Visual Merchandising Assistant, Merchandiser, Sales Assistant, Authoriser

Farmers Trading Company
01.2008 - 01.2016
Dayna Bell