Dayna Marama Sharland
Roslyn, Palmerston North
Summary
Proactive Department Manager with excellent time management skills to multi-task while working within deadlines and time constraints. Offering 5 years of hands-on experience in retail operations. Proficient in budgeting, inventory management and merchandising. Disciplined professional committed to driving sales goals and ensuring smooth functioning department.
Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Department Manager
McDonald's Restaurant
Palmerston North, MWT
06.2017 - Current
- Managed inventory and receiving operations to maintain optimal stock levels and meet expected demands.
- Worked actively with management team to create daily and weekly sales plans based on weekly sales trends.
- Communicated with managers of other departments to maintain transparency.
- Motivated associates to consistently deliver effective selling behaviors through coaching and recognition.
Education
Palmerston North Girls High School
School Skills
- Managing Operations and Efficiency
- Customer Service
- Verbal and Written Communication
- Coaching and Mentoring
- Scheduling and Coordinating
- Motivational Leadership
Accomplishments
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Supervised team of 120 staff members.
Certification
- CM - Certified Manager Certification
- CPM - Certified Professional Manager
- Certified Barista, McDonald’s - 5 years
- Certificate for first aid
Timeline
Department Manager
McDonald's Restaurant
06.2017 - Current
Palmerston North Girls High School
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