Dayton Rhodes
Queenstown
Summary
Creative hospitality and travel industry professional with wealth of historical knowledge. Offering excellent customer service and public speaking skills. Career success working with visitors and travelers to create entertaining and educational experiences.
Overview
5
5
years of professional experience
Work History
Tour Leader
Moose Travel Network
05.2022 - 04.2024
- Streamlined tour logistics for smoother operations, ensuring timely departures and arrivals at destinations.
- Enhanced customer satisfaction by providing personalized travel experiences tailored to individual interests and preferences.
- Trained new tour leaders in company policies, procedures, and best practices, fostering a cohesive team environment.
- Contributed to positive company reputation by consistently receiving high ratings on post-tour evaluations from clients.
- Provided informative commentary on historical sites visited during tours, enriching client understanding of destination history and significance.
- Guided/Driving groups of up to 24 people on scheduled tours.
Tour Leader
Blanco's
10.2022 - 05.2023
- Leading boat tours of guest up to 80 people. Including water activities, guided Island tours, beach tours and jungle tours.
- Developed captivating tour scripts, ensuring accurate historical information was presented in a compelling manner.
- Improved overall guest satisfaction by addressing questions and concerns promptly and professionally throughout the tour.
- Collaborated with fellow guides to develop strategies for handling large groups efficiently while maintaining individual attention for guests.
- Collaborated with other tour guides to provide comprehensive and enjoyable experience.
- Arranged for additional resources and personnel when needed to accommodate larger tour requests.
Deckhand
True Blue Sailing
05.2019 - 06.2021
- Enhanced vessel safety by conducting regular inspections and maintenance of safety equipment.
- Contributed to efficient operations by maintaining a clean and organized deck environment.
- Operated winches, cranes, and other deck machinery proficiently, resulting in efficient completion of tasks.
- Provided necessary support during docking manoeuvres, contributing to successful berthing at various ports.
- Leading guided tours on the Island of the Whitsunday region in Queensland, Australia.
- Handled lines during mooring operations efficiently, securing the vessel safely at designated locations.
- Setting sails, driving tenders and multiple public speaking safety briefs
Education
High School Diploma -
Mount Boucherie Secondary School
Skills
- Clean Driving Record
- Public Speaking
- Proficient in English
- Creative Solutions
- Teamwork and Collaboration
- Safety Procedures
Timeline
Tour Leader
Blanco's
10.2022 - 05.2023
Tour Leader
Moose Travel Network
05.2022 - 04.2024
Deckhand
True Blue Sailing
05.2019 - 06.2021
High School Diploma -
Mount Boucherie Secondary School
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