Summary
Overview
Work History
Education
Skills
Silver Award by NZ Post
Languages
Interests
Timeline
Generic

Nauman Chaudhry

Lower Hutt,New Zealand

Summary

A proven history of establishing successful and lasting business collaborations. A skilled and results-oriented relationship manager with over 10 years of experience. Capable of recognizing mutually beneficial opportunities for both the customer and the organization. Possesses the ability to cultivate strong, productive, and cooperative relationships with domestic and international stakeholders. Currently, I am seeking a fitting opportunity to advance a fulfilling career with an innovative and ambitious company.

Professional Business Specialist with comprehensive experience in fostering and maintaining client relationships. Adept at identifying business opportunities, ensuring customer satisfaction, and driving strategic growth. Strong focus on team collaboration and adaptability to changing needs. Skilled in communication, conflict resolution, and project management, ensuring consistent results.

Overview

24
24
years of professional experience

Work History

Business Relationship Manager

NZ Post Collectables
12.2013 - Current
  • Responsible for actively fostering a business relationship and obtaining further opportunities from both new and current clients.
  • Represent NZ Post collectables at national and international exhibitions and conferences to build relationships with important clients, partners and stakeholders.
  • Discuss new ideas, trends, innovative technology and feed that to team to create world class products.
  • Negotiating agreements and contracts with the assistance of the legal team to ensure the organization's best interests are protected.
  • Constructed and optimized global supply chain.
  • Make products available to worldwide audience and seek out new customer and opportunities.
  • Advising colleagues in the marketing departments on how to improve their effectiveness when dealing with clients.
  • Researching and finding new contacts and markets.
  • Discovering methods to surpass competitors and enhance the company's positive reputation.
  • Focus on stakeholders from a customer perspective, such as special interest groups dealers/wholesalers and strengthen the relationship.
  • Attend workshops during the international events to exchange expertise, knowledge, experience, and lessons learned from collective and individual markets.
  • Connecting business, maintaining regular communication with stakeholders on senior level and addressing their needs through empathy with their environment, therefore ensuring that stakeholder needs, concerns or complaints are understood and addressed in accordance with organizational policy.
  • Collaborate and guarantee that our strategic objectives produce meaningful results by collaborating with leaders both inside and beyond the organisation.
  • Proactively sense and foresee changes in the environment that may have an impact on strategy, such as organisational advancements, technical developments, and changing organisational needs.

Account Manager

NZ Post
07.2012 - 12.2013
  • Played an essential role in the establishment, administration, growth, and retention of significant accounts within the organization.
  • Dedicated to enhancing sales, increasing customer satisfaction, and fostering strong brand loyalty.
  • Exceptionally proficient in operating under tight deadlines and managing the entire sales life cycle.
  • Oversee the daily service provision and problem-solving for clients in a direct mail and multi-channel communications environment.
  • As per client’s contracts ensuring the smooth delivery of services. This includes scheduling projects, identifying crucial dates, keeping track of deliverables, and serving as the customer's primary point of contact for the provision of services.
  • Collaboration between the sales, scheduling, production, shipping, and direct marketing teams from external and internal sources to ensure efficient customer results delivery.
  • When necessary, liaison with the customer to ensure a closer working connection and comprehension of their business needs.
  • Responsible for developing and interpreting detailed specifications to complete data processing, print orders, production while monitoring the status of each project/activity to ensure critical dates are met.
  • Examining all the information supplied by client (dates, times, financial information) by working closely with their representative and concerned Relationship Manager.
  • Resolve process discrepancies within internal stakeholders to ensure customer deadlines are met.
  • Responsible for customer’s job quality assurance. This is to ensure departments are provided with concise written instructions and expectations for quality control and quick turnaround.

Acting Senior Corrections Officer

Dep of Corrections
06.2005 - 06.2012
  • Day-to-day operational role with variety of work with hands.
  • Encourage and make it easier for people to participate in rehabilitation programme.
  • Adherence to rules and regulations, legal requirements, and quality control.
  • Report health and safety concerns and implement the appropriate corrective measures to adhere to occupational health and safety legislation.
  • Compile reports and other necessary paperwork in accordance with administrative protocol.
  • Coordinate with other departments and organisations to determine the overall effectiveness of policies and procedures.
  • Ensure that information and skills pertinent to the criminal justice system are kept current.
  • Good team communication to make sure that knowledge is efficiently shared among all employees.
  • Participate in budget preparation.
  • Show awareness of and dedication to biculturalism.

Manager

CityStop
06.2001 - 06.2005
  • Overall in charge of overseeing the store's P&L and operations.
  • Delivered a 5% profit increase year on year.
  • Presented weekly sales reports that included industry trends.
  • Managing employees' productivity to ensure profitability.
  • Introducing new product categories to draw in more clients and increase foot traffic.
  • Implemented a hygiene policy.

Education

Master of Business Administration -

Preston University
01.1997

Bachelor of Commerce - Accounts

University of Punjab
01.1993

Skills

  • Operations management
  • Influencing skills
  • Workload management
  • Client engagement
  • Revenue generation
  • Competitive analysis
  • Stakeholder management
  • Forecasting
  • New business generation

Silver Award by NZ Post

Every quarter NZ Post celebrate those people within the business who are putting in their best work for their customers, all while living the values of Stronger Together, Bring the Real You and Delivering the Best for customers.

Languages

English
Full Professional
Indonesian
Professional Working
Urdu
Native or Bilingual
Punjabi
Full Professional
Arabic
Limited Working

Interests

  • Cooking
  • Team Sports
  • Playing Sports
  • Gym Workouts
  • Watching Movies and TV Shows

Timeline

Business Relationship Manager

NZ Post Collectables
12.2013 - Current

Account Manager

NZ Post
07.2012 - 12.2013

Acting Senior Corrections Officer

Dep of Corrections
06.2005 - 06.2012

Manager

CityStop
06.2001 - 06.2005

Bachelor of Commerce - Accounts

University of Punjab

Master of Business Administration -

Preston University

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Nauman Chaudhry