Summary
Overview
Work History
Education
Skills
Certification
Hobbies and Interests
Community Service
Timeline
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Dean Compton

Dean Compton

Waikanae

Summary

Accomplished customer-centered professional with extensive experience in both private and public sectors. Demonstrating strong competencies in people leadership, management, and stakeholder management. Strategic implementer with a track record of achieving business process improvements, re-engineering, financial management, and operational change. Committed to the growth and development of individuals, prioritizing health and wellbeing, uplifting leadership capability, and creating an enhanced work environment for team success. Passionate about delivering exceptional customer outcomes and driven by a strong sense of collaboration. Thriving in positive environments, excelling at seizing opportunities presented to teams. Able to manage multiple ongoing initiatives across various methodologies (Lean, Agile, Project and Product Management). Motivated to see teams succeed through a positive and collaborative work culture that embraces the principles of Te Tiriti Waitangi. Demonstrated strong incident management capabilities and served as a planner within the Coordinated Incident Manager System (CIMS) framework. Diverse professional career across multiple disciplines, enjoying meeting new people, developing business strategies, growing functions, and mentoring individuals to achieve their best in any situation. Proven background in delivering engaging results in change, project, risk, and stakeholder management showcasing empathy for team growth and development within this framework.

Overview

18
18
years of professional experience
1
1
Certification

Work History

Head of Business Capabilities

ACC
01.2023 - Current
  • Provided thought leadership to improving and influencing the adoption of Continuous Delivery for ACC
  • Embedded automation capabilities across several of the manual FTE/Financial reconciliation requirements
  • Enhanced customer satisfaction with timely response to issues and proactive problem-solving measures.
  • Managed budgets, forecasting financial needs, and ensuring fiscal responsibility across all departments.
  • Led cross-functional teams to achieve successful project completion within tight deadlines.

Manager Business Process Improvement

ACC
01.2018 - 01.2022
  • Lifted capability across the team by introducing Lean Six Sigma capability through both White and Green Belt training and lean for Leaders programme.
  • Integrated Whaia te Tika into the day-to-day consciousness of the BPI team and linked this into our Process Design Activities
  • Undertook the CMT (Crisis Management Team) planning lead for the Covid 19 Pandemic for 2 years
  • Worked closely with the Agile Capability team to ensure there is a clear roadmap for integrating Lean and Agile capabilities together
  • Managed and motivated employees to be productive and engaged in work.

Acting Agile Capability Lead (SAFe Methodology)

ACC
04.2021 - 09.2021
  • Provided Leadership and People Care for the Agile Coaches (developing the SAFe Methodology) for implementation of the Agile framework
  • Worked strategically to ensure that there was continued momentum of the Continuous Delivery journey for ACC
  • Covered the stakeholder requirements for the role as the Agile Release Trains as they built out their capability
  • Provided support for the coaches for their personal ongoing development and learnings

Head of Technology Central Functions & Group Projects

ANZ
01.2014 - 01.2017
  • Business Performance Management (COO Function) completing the Measure and managed reporting for the Leadership team and Technology Business Units
  • Project Performance reporting for business clients across financial, project delivery, FTE management, Operational and customer satisfaction metrics
  • Property Technology Services – provide technology services across both the Retail and Corporate sites installing Technology requirements (Video conferencing facilitation, Wi-Fi and network services
  • Governance for the Banks Investment Portfolio (Q&A across the IDLC and SDLC stage gates for Technology ensuring delivery meets the standards for ANZ NZ quality of technology components of the project slate

Head of Technology Business Services

ANZ
01.2012 - 01.2014
  • Applied strong Workforce Management capabilities for both Demand and Supply management to drive comprehensive forecasting and alignment to Investment slate planning processes
  • Implemented a transition programme to shift some commodity-based roles to third party outsourced providers
  • Drive Operational efficiencies through Project and Portfolio Governance practices while delivering improved productivity through delivery of projects to the Business Partners
  • Lifted capability around Financial and Reporting for the Technology Leadership team, Business Partners and ANZ NZ Management Board and NZ Leadership team

Acting Head of IT Business Technology Partnership, Technology Business Partnership & Delivery Services Teams

ANZ
01.2010 - 01.2011
  • Delivering Investment plan objectives through the internal development team looking at process, financial planning and governance and risk alignment
  • Maximised teamwork across 350 staff to ensure a strong customer centric approach while still driving technical development and leadership
  • Acted in the CIO role (Secondment) in leading the strategic discussions with ANZ Bank Senior Leadership Team
  • Enhanced IT infrastructure by implementing strategic technology upgrades and streamlining system processes.
  • Implemented cybersecurity measures to protect sensitive company data and maintain compliance with industry standards.

Head of IT Business Technology Partnership

ANZ
01.2007 - 01.2010
  • Company Overview: Institutional, Commercial, Rural & Private Banking - ANZ National Bank Limited
  • Assisting with Relationship Management, Markets, Payments and Business Services to understand risk and functional capabilities held within their system inventory
  • Applying business knowledge and capability to translate Technology design and implementation to a more meaningful full outcome for NZ based business
  • Implemented a number of remediation projects to stabilize key platforms
  • Managed the integration of ING business into the ANZ NZ business
  • Collaborated with ANZ Group counterparts on major initiatives providing leading capability in the low value payment environment ensuring scalability to meet Australian and Asian demands
  • Strong people leadership and lead the Technology Graduate induction since joining in 2007

Education

New Zealand Diploma - Business

CIT Faculty of Commerce Wellington (Massey University)
Wellington
01.1996

Skills

  • Organizational culture development
  • Operational change management
  • Operational efficiency assessment
  • Strong operational and project management abilities
  • Process enhancement expertise
  • Project management
  • IT budgeting
  • IT governance

Certification

  • 2022 – Applied Coordinated Incident Management (CIMS) Certified through the Land Search & Rescue training module.
  • 2021 – SAFe 5 Program Consultant Certification (ACC’s Continuous Delivery Programme and Agile Capability Lead role with training via HYPR)
  • 2021 -NEMA (National Emergency Management Agency) 3 days training exercise in preparation and management of crisis events
  • 2016 – Management of Portfolio Course – Yellow House certified 3-day training programme. (Certified)
  • 2015 – Business Benefits Programme Course – Project Plus and NZQA endorsed. 1 Day training/development
  • 2014 – Fundamentals of Project Management – 2-day course refresher to look at new Project Management Methodologies.
  • 2010 – 2016 – Technology Leadership – covering acting CIO, business engagement lead, Payment’s enablement programme, and was involved in the ANZ/National Bank NZ simplification programme.
  • 2009 - ANZ Group Leadership Talent Programme, Melbourne Internally assessed with a fully structured training programme.
  • 2007 – Black Belt Lean Six Sigma Training and Certification 3 one-week Block Courses – External training for the initial ANZ NZ pilot group.
  • 2005 - New Strategic Principles for Competitive Advantage Australian Graduate School of management – Sydney
  • 2003 - Strategy Master Class – Executive Programme Australian Graduate School of Management – Sydney


Hobbies and Interests

  • Establishment of a Bed & Breakfast on the Kapiti Coast (Member of the NZ Bed and Breakfast Association) Gold Sustainable Tourism Business Award with 4 Star plus Bed and Breakfast grading.
  • Enjoy Extensive overseas travel experiencing new cultures and meeting many and varied people.
  • Drive sustainability through organic gardening and managing animals on our lifestyle block and replanting native tree programme,
  • Enjoy Reading – read approximately 30 books a year – predominately relating to travel, science and nature increasing my knowledge of the world and the environment that we’re connected to.
  • Enjoy walking, tramping and being in the outdoors., Active Registered Beekeeper producing approximately 100+ Kg’s per season.

Community Service

  • National Commissaire MTB NZ – Union Cycliste Internationale, Marshalling and Race Director at PNP Mountain biking events.,
  • PNP Mountain Biking Race Day Administration and Technology Coordinator,
  • Current Trustee – FOGNZ (Friends of Galapagos New Zealand Limited),
  • Past President and committee Member for the Otaki Beekeeping Association,
  • Discovery School Elected Member of the Board of Trustees.


Timeline

Head of Business Capabilities

ACC
01.2023 - Current

Acting Agile Capability Lead (SAFe Methodology)

ACC
04.2021 - 09.2021

Manager Business Process Improvement

ACC
01.2018 - 01.2022

Head of Technology Central Functions & Group Projects

ANZ
01.2014 - 01.2017

Head of Technology Business Services

ANZ
01.2012 - 01.2014

Acting Head of IT Business Technology Partnership, Technology Business Partnership & Delivery Services Teams

ANZ
01.2010 - 01.2011

Head of IT Business Technology Partnership

ANZ
01.2007 - 01.2010

New Zealand Diploma - Business

CIT Faculty of Commerce Wellington (Massey University)
Dean Compton