Dedicated Disability Support Worker skilled at managing appointments and administering medication, helping with bathroom and personal care needs and keeping home environments neat and clean. Good organizational skills with hardworking mentality and caring approach.
Overview
5
5
years of professional experience
Work History
Disability Support Worker
Kare Support Services
Southport, Gold Coast, Queensland
03.2023 - 07.2024
Assisted clients with daily living activities such as bathing, dressing, and eating.
Transported clients to appointments, social events, and other activities as needed.
Administered medication according to doctor's orders and monitored side effects.
Managed challenging behaviors through positive reinforcement techniques.
Maintained records of services provided, client progress, and goals achieved.
Facilitated communication between nonverbal individuals using sign language or other methods.
2IC Manager
ALH, Cecil Hotel
Southport, Gold Coast, Queensland
01.2022 - 01.2023
Identified and resolved operational issues.
Created detailed documentation of all procedures related to job duties.
Conducted regular audits on inventory levels.
Collaborated with team members to identify solutions to problems.
Reviewed work processes and identified areas for improvement.
Remained calm and professional in stressful circumstances and effectively diffused tense situations.
Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
Communicated regularly with vendors regarding supply needs.
Assistant Manager
ALH, Pacific Pines Tavern
Pacific Pines, Gold Coast, Queensland
01.2020 - 01.2022
Collaborated with management on developing strategic plans for achieving business goals.
Monitored employee attendance records, timekeeping, and payroll information.
Maintained up-to-date knowledge of company products and services.
Supervised daily operations including scheduling shifts, assigning duties.
Assisted in the development of operational strategies to ensure efficient and productive operations.
Maintained accurate records of sales transactions using point-of-sale systems.
Ensured compliance with safety regulations and company policies.
Remained calm and professional in stressful circumstances and effectively diffused tense situations.
Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
Delegated work to staff, setting priorities and goals.
Education
High School Diploma -
Aotea College
Porirua, NZ
07-1985
Skills
Relationship Building
Client Needs Assessment
Client Education
Disability Services
Progress Documentation
Case Management
Home Healthcare Services
Family Communication
Affiliations
I like keeping active, whether at the gym or going for walks.
Spending any spare time with my family for bar -b -ques, outings etc.
Accomplishments
Positive feedback from employer and families regarding clients I have provided support for.
Referree
Rachel Welch
Kare Support Services, General Manager
+61 426 228 644
REFERREE
Sharon Wynd
Venue Manager, ALH Pacific pines Tavern
+61 432 243 550
Timeline
Disability Support Worker
Kare Support Services
03.2023 - 07.2024
2IC Manager
ALH, Cecil Hotel
01.2022 - 01.2023
Assistant Manager
ALH, Pacific Pines Tavern
01.2020 - 01.2022
High School Diploma -
Aotea College
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