Debbie Anne Molony
Upper Hutt,WGN
Summary
Dynamic and results-driven professional with extensive experience at Monk Appliances Ltd, excelling in booking management and customer service. Proven ability to enhance operational efficiency and accuracy through effective scheduling and data processing. Strong leadership skills complemented by financial software experience, ensuring seamless communication and exceptional service delivery.
Overview
51
51
years of professional experience
Work History
BOOKING OFFICER
Monk Appliances Ltd
UPPER HUTT, Lower Hutt
01.2023 - 11.2024
- Processed job entries from emails and phone calls to maintain accurate records.
- Scheduled appointments with customers, ensuring technician availability and detailed access instructions.
- Utilized Taupi system to confirm bookings, keeping Property Managers informed of schedules.
- Handled confirmations for retail stores and casual customers through direct communication.
- Verified daily calendar consistency in Outlook and Geo system for technician scheduling accuracy.
WHOLESALE & ACCOUNTS MANAGER
The Woodward Group Ltd
WELLINGTON, Wellington
01.2007 - 01.2023
- Managed 2 staff members, overseeing wholesale operations for enhanced efficiency.
- Entered orders received via email and online customer systems, ensuring accuracy.
- Monitored wastage and managed large contracts, implementing price adjustments and new products.
- Completed daily freight manifests and reconciled overdue debtors to secure timely payments.
- Handled proof of deliveries and entered claims to maintain compliance and accountability.
- Addressed freight issues promptly to minimize disruptions in service delivery.
- Ordered stationery supplies to maintain operational readiness and support team needs.
WELLINGTON REGIONAL ACCOUNTS CLERK
Projex/Air Hire Ltd
WELLINGTON, Wellington
01.1993 - 01.2007
- Reconciled accounts receivable and followed up on outstanding payments.
- Executed data entry for maintenance job sheets and managed daily banking deposits.
- Generated weekly reports for managers.
- Oversaw logistics for booked equipment, managing 2 drivers effectively.
DEBTOR & CREDITOR ADMINISTRATOR
Hirepool (Wellington) Ltd
WELLINGTON, Wellington
01.1987 - 01.1992
- Processed debtors, creditors, general ledger, and related journals efficiently.
- Reconciled creditor invoices and followed up on overdue debtors promptly.
- Performed reception duties, including cash banking entries and filing.
- Executed data entry for maintenance job sheets.
DEBTORS ADMINISTRATOR
Marsden Alexander Motors
Lower Hutt City, Lower Hutt City
01.1979 - 01.1986
- Processed debtors entries and reconciled statements for accurate financial reporting.
- Performed data entry and maintained general ledger journals to ensure record accuracy.
- Generated reports and managed filing systems for efficient document retrieval.
- Executed daily banking entries to facilitate timely financial transactions.
CUSTOMER SERVICE *Secondary Job*
Dolly Washer Launderette
UPPER HUTT, Upper Hutt
01.1976 - 01.1978
- Managed shop operations independently during owners absences.
OFFICE ADMINISTRATOR
Triton Paints Ltd
UPPER HUTT, Upper Hutt
01.1974 - 01.1978
- Operated switchboard and managed incoming communications efficiently.
- Entered banking transactions and invoice pricing into accounting systems.
- Reconciled financial statements to ensure accuracy and compliance.
- Typed documents and operated mechanical and computer accounting machines.
Skills
- Booking management
- Financial software expertise
- Spreadsheet basics
- Effective email correspondence
- Team leadership
- Data processing and scheduling
- Customer service
- Billing and invoicing skills
- Word processing proficiency
- Geographic information systems
References
- George Monk, Monk Appliances, 021 311 383
- William Scarlett, The Woodward Group Ltd, 027 510 8000
- Leigh Taulelei, The Woodward Group Ltd, 027 220 2666
- Leanne Greenwood, The Woodward Group Ltd, 021 118 1911
Education Courses
- NCEA - English & Art
- Data Entry Course - B+
- Customer Service & Training Course
Timeline
BOOKING OFFICER
Monk Appliances Ltd
01.2023 - 11.2024
WHOLESALE & ACCOUNTS MANAGER
The Woodward Group Ltd
01.2007 - 01.2023
WELLINGTON REGIONAL ACCOUNTS CLERK
Projex/Air Hire Ltd
01.1993 - 01.2007
DEBTOR & CREDITOR ADMINISTRATOR
Hirepool (Wellington) Ltd
01.1987 - 01.1992
DEBTORS ADMINISTRATOR
Marsden Alexander Motors
01.1979 - 01.1986
CUSTOMER SERVICE *Secondary Job*
Dolly Washer Launderette
01.1976 - 01.1978
OFFICE ADMINISTRATOR
Triton Paints Ltd
01.1974 - 01.1978