Debbie Pakinga
Hamilton
Summary
Dedicated Security Officer with extensive experience at Red Badge Group, skilled in incident reporting and superior customer service. Successfully implemented safety measures that enhanced site security effectiveness and trained new personnel to ensure adherence to protocols. Proven ability to remain calm and assertive in high-pressure situations, ensuring a safe environment for all.
Overview
15
15
years of professional experience
Work History
Security Officer
Red Badge Group
07.2020 - Current
- Monitored premises to prevent theft, vandalism, and safety hazards.
- Conducted regular patrols to ensure security protocols were followed.
- Responded promptly to alarms and incidents, ensuring swift resolution.
- Maintained detailed logs of daily activities and incidents for reporting.
- Assisted in training new security personnel on procedures and protocols.
- Implemented safety measures that improved overall site security effectiveness.
- Performed access control checks to maintain secure environments for personnel and visitors.
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
- Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
- Maintained a safe environment for employees and visitors through continuous risk assessment and threat analysis.
- Checked and verified photo identification prior to granting facility access.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
- Reported suspicious activities and persons to law enforcement.
- Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
- Executed security rules and procedures and calmly and promptly escorted non-compliant individuals out of building.
- Trained new Security Officers in company policies, ensuring consistent knowledge across the team and adherence to established procedures.
- Conducted thorough investigations into security incidents, documenting findings, and recommending appropriate actions.
- Remained calm, assertive, and mindful to think critically and problem solve during stressful situations.
Security Officer
First Security Guard Services
07.2010 - 07.2021
- Monitored premises to prevent theft, vandalism, and safety hazards.
- Conducted regular patrols to ensure security protocols were followed.
- Responded promptly to alarms and incidents, ensuring swift resolution.
- Maintained detailed logs of daily activities and incidents for reporting.
- Assisted in training new security personnel on procedures and protocols.
- Implemented safety measures that improved overall site security effectiveness.
- Performed access control checks to maintain secure environments for personnel and visitors.
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
- Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
- Maintained a safe environment for employees and visitors through continuous risk assessment and threat analysis.
- Checked and verified photo identification prior to granting facility access.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
- Reported suspicious activities and persons to law enforcement.
- Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
- Executed security rules and procedures and calmly and promptly escorted non-compliant individuals out of building.
- Trained new Security Officers in company policies, ensuring consistent knowledge across the team and adherence to established procedures.
- Conducted thorough investigations into security incidents, documenting findings, and recommending appropriate actions.
- Remained calm, assertive, and mindful to think critically and problem solve during stressful situations.
Education
Business Admin And Computing - Level 4
Nzqa
New Zealand2008
Skills
- Report writing
- Incident reporting
- Security guard license
- General security
- Superior customer service
Additional Information
Employed at Hot Water Beach Top 10 for the Xmas season since 2017
Timeline
Security Officer
Red Badge Group
07.2020 - Current
Security Officer
First Security Guard Services
07.2010 - 07.2021
Business Admin And Computing - Level 4
Nzqa