Debbie Ruffell
Blenheim
Summary
Demonstrates strong team work, problem solving and excellent time management skills.
Proven ability to handle multiple tasks effectively and efficiently in a fast paced environment.
Shows a commitment to excellence with a willingness to develop further technology skills.
Overview
2026
2026
years of professional experience
Work History
Customer Support 2IC
Vet Marlborough
05.2022 - Current
- Answer phones & email enquires
- Make bookings for consultations and surgeries for clients pets
- Stock reordering
- Invoicing
- Eftpos / cash transactions
- Banking
- Facebook / Instagram posts
- Stocktaking
- Greeting clients in clinic
- Liaise with Vets/vet nurses and Management
- Organising courier collections
- Window displays
- Promotional advertising for products in clinic and social media platforms
Grower Relations Administrator
Indevin Limited
01.2021 - 04.2022
- Day to day contact with Growers - via email,phone call and text
- Help with running harvest - data entry, calling growers, loading harvest dates/times into computer system and send out final harvest reports
- Collecting all necessary information from growers prior to harvest - pricing, schedules, average tonnes, SWNZ letters
- Organising grape vine purchases with growers
- Creating new entities in data base for vineyards
- Updating vineyards in data base with any changes applicable
- Organising gifts for growers
- Creating purchase orders
Assistant Accountant
Indevin Limited
05.2019 - 01.2021
- Paying creditors - weekly and monthly
- Clearing and replying to emails daily
- Creating sales invoices
- Inputting of purchase orders and complete - ready for payment
- Organising 20th of the month payments
- Raise purchase orders when required
- Complete month end files each month
- Organising vehicle insurance claims
- Purchasing RUCs and registrations for company vehicles
Administration Assistant
Indevin Limited
02.2017 - 05.2019
- Paying creditors - weekly / monthly
- Clearing and replying to emails daily
- Creating sales invoices
- Input purchase orders and complete - ready for payment
- Assist in 20th of the month payments
- Raise purchase orders when required
Merchandiser
Image Gallery
01.2016 - 01.2018
- Liaising with Business Owners / staff
- Refilling stock
- Ordering new stock
- Organising credits for damaged / seasonal stock
Personal Assistant
Stonewood Homes
04.2014 - 09.2015
- Booking appointments for Sales Consultant to meet with new and existing clients
- Advertising packages via social media
- Assisting with Master build guarantee paperwork
- Liaise with prospective clients
- Respond to phone, email and internet enquires
- Reception/ Administration duties
- Assist the Sales Consultant in all aspects of Sales
Personal Assistant
Harcourts Real Estate
11.2011 - 01.2014
- Data base entry
- Appointment booking for Real Estate Agent
- Retrieving digital files
- Preparation of property portfolios and weekly vendor reports
- Organising house anniversary reminders / gifts
- Organising weekly advertising and open home schedules
- Proofing of advertising for Property Press
Property Management Administrator
Mark Stevenson First National Real Estate
03.2011 - 11.2011
- Loading and maintaining of tenant, landlord and property records
- Inspections - loading Property Managers inspection report onto property file
- Actioning tenancy vacating letters
- Data entry
- Maintaining up to date records of vacant properties on Company website
- Assist Property Manager with tenant selection, reference and credit checks
- Answering all incoming phone and front desk enquires
- Reception / Administration duties
- Cash handling / banking
- Cover for Financial Administrator - receipt of rents received and reconciliation of trust account statements
Administration Support
Argent Finance
09.2007 - 07.2008
- Agent commissions - Argent & Lifetime Financial
- Accounts
- Data entry
- Microsoft Word & Excel
- Phone, email enquires
Customer Service Officer
Southland Building Society ( SBS)
12.2006 - 06.2007
- Customer service
- Cash handling
- Overseas transactions
- Reception duties
- Investments
- Sales and service
Customer Service Officer
ASB Bank
05.2005 - 11.2006
- Foreign currency exchange
- Cash handling
- Customer service
- Products sales & service
- Phone and email enquires
Receptionist and Reservations Assistant
Copthorne Hotel
2003 - 2004
- Front of house duties
- Foreign exchange
- Telephone and web reservations
- Check ins and check outs
- Tour groups
- Arrivals and departures
- Emails
- Group reservations
- Microsoft Word and Excel
- Confirmation and cancellations
Sales Professional
Animates
2002 - 2003
- Customer service
- Cash handling
- Customer orders
- Cleaning and maintenance
- Sales and service
- Displays
Guest Relations Officer and Cashier
Christchurch Casino
1999 - 2001
- Day to day public announcements
- In-house promotions and advertising
- Customer relations
- VIP - flight and accommodation bookings
- Reception duties
- Daily administration - Microsoft Word and Excel
- Cash handing
- Stock control
- Ordering of products
Education
Christchurch Polytechnic
Christchurch, NZ01-1995
Cashmere High School
Christchurch, NZ01-1994
Marlborough Girls High School
Blenheim, NZ01-1992
Bohally Intermediate School
Blenheim, NZ01-1991
Bovo International Primary School
Papua New Guinea01-1989
Skills
High level of team commitment
Collaborative and professional attitude
Ability to multi task
Competent with a variety of digital and social media platforms
Commitment to provide outstanding service to customers / visitors
Honest, reliable and hard working
Flexible, enthusiastic and motivated
Sense of humour, caring nature
Outgoing personality
Ability to be creative in the workplace
Determination to succeed
Timeline
Customer Support 2IC
Vet Marlborough
05.2022 - Current
Grower Relations Administrator
Indevin Limited
01.2021 - 04.2022
Assistant Accountant
Indevin Limited
05.2019 - 01.2021
Administration Assistant
Indevin Limited
02.2017 - 05.2019
Merchandiser
Image Gallery
01.2016 - 01.2018
Personal Assistant
Stonewood Homes
04.2014 - 09.2015
Personal Assistant
Harcourts Real Estate
11.2011 - 01.2014
Property Management Administrator
Mark Stevenson First National Real Estate
03.2011 - 11.2011
Administration Support
Argent Finance
09.2007 - 07.2008
Customer Service Officer
Southland Building Society ( SBS)
12.2006 - 06.2007
Customer Service Officer
ASB Bank
05.2005 - 11.2006
Receptionist and Reservations Assistant
Copthorne Hotel
2003 - 2004
Sales Professional
Animates
2002 - 2003
Guest Relations Officer and Cashier
Christchurch Casino
1999 - 2001
Christchurch Polytechnic
Cashmere High School
Marlborough Girls High School
Bohally Intermediate School
Bovo International Primary School
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