Debby Holtom
Auckland,AUK
Summary
Dynamic and detail-oriented professional with extensive experience at Te Whatu Ora- Health NZ. Expert in patient record management and data entry accuracy, ensuring seamless operations in high-volume environments. Proven ability to enhance referral processing and maintain inventory, while delivering exceptional telephone communication and support to patients and staff alike.
Overview
19
19
years of professional experience
Work History
Ward Clerk
Te Whatu Ora- Health NZ
Grafton, Auckland
11.2008 - Current
- Prepared discharge summaries upon completion of a patient's stay in the facility.
- Entered current information into records system and printed documents for appointments, files, and patient use.
- Monitored office supplies inventory and placed orders when necessary.
- Processed referrals from primary care providers when needed.
- Entered patient information into hospital databases with attention to detail and accuracy.
- Worked in high-volume department to answer telephone calls and route connections to appropriate departments or staff.
- Maintained patient records including medical histories, test results, medication lists and other related information.
Receptionist
Te Whatu Ora- Health NZ
Ponsonby, Auckland
02.2006 - 11.2008
- Greeted visitors and provided them with assistance.
- Managed all incoming mail distribution, courier services, faxes, and photocopying documents as requested.
Skills
- Patient record management
- Data entry accuracy
- Appointment scheduling
- Referral processing
- Inventory management
- Telephone communication
Timeline
Ward Clerk
Te Whatu Ora- Health NZ
11.2008 - Current
Receptionist
Te Whatu Ora- Health NZ
02.2006 - 11.2008
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