Deborah Hamilton
Christchurch,Spreydon
Summary
I am a committed, loyal, reliable person with a very strong work ethic, who is looking for a new challenge. With my extensive customer service capability and administration skills, I know I would be a valuable asset to your team. Alongside the above, I am a very active person, enjoying sports and fitness. I also like music, travel, reading, movies and enjoy the company of my family and friends. I also consider I am very easy going and have a good sense of humour.
Overview
34
34
years of professional experience
Work History
Factory Hand - Casual
Gooses Screen Design
Christchurch
04.2024 - Current
- General factory hand duties – Inwards Goods, cleaning printing screens, folding tee shirts, collecting garments from back of dryer, counting garments, keeping factory tidy, emptying rubbish bins, deliveries.
Sales Administrator
Gooses Screen Design
01.2017 - 09.2023
- Customer Enquiries – face to face, telephone and email ensuring a strong dedication to customer focus, clear communication and exemplary customer service
- Offering advice in a professional and efficient manner
- Promptly attending to customer requests and processing customer quotes, orders and invoicing
- Ordering of internal supplies
- Relationship building and Liaison with suppliers
- Preparing items and Courier Ticketing
- Organising and ensuring prompt and timely deliveries
Collections Officer
Ministry of Social Development
06.1996 - 12.2016
- Locating debtors (past clients of Work and Income or Study link) using a variety of tools
- Contacting debtors by telephone to ascertain their ability to repay and negotiate a repayment arrangement
- Maintained and updated debtor records, entered repayment arrangements and monitored payments
- Handled enquiries by telephone, email and mail from debtors, case managers or employers
- Advised debtors, individuals or employers on policy and legislation relating to debt enforcement
- Sent requests for information to individuals, companies or employers
- Issued wage deduction notices to employers
- Liaising with other Government agencies
- Managed a portfolio of 1000+ debtors
Case Manager
Department of Work and Income
01.1990 - 01.1996
- Interviewing and managing clients work/or income needs and enquiries, ensuring provision of full entitlement to income support within legislative rules
- Maintaining and completing up to date client information on database
- Dealing with a diverse client base
- Adhering to strict Government policies and regulations
Education
School Certificate -
Southland Girls High School
University Entrance -
Southland Girls High School
Skills
- Excellent Communicator and great listener
- Embrace Teamwork and a supportive Team member
- Detail Oriented
- Highly Organised
- Work well independently
- Conscientious and work well under pressure
- Computer Skills: MYOB, Excel, Microsoft Word, PowerPoint
References
- Leanne Buchan, jamie.joseph@hotmail.com, 027 437 5011
- Greer Garnham, greerjane@icloud.com, 022 0196089
Volunteer Experience
Red Cross - Meals on Wheels (present)
Timeline
Factory Hand - Casual
Gooses Screen Design
04.2024 - Current
Sales Administrator
Gooses Screen Design
01.2017 - 09.2023
Collections Officer
Ministry of Social Development
06.1996 - 12.2016
Case Manager
Department of Work and Income
01.1990 - 01.1996
School Certificate -
Southland Girls High School
University Entrance -
Southland Girls High School