Deborah Hunter

Dynamic Kitchen Cook with extensive experience at The Whakataki Hotel currently managing day to day operations in our kitchen. Excelling in food preparation and meal presentation. Proven ability to train junior staff and manage stock effectively, ensuring quality control and a clean workspace. Recognised for exceptional teamwork and communication skills, contributing to timely service during kitchen operating times.

Administrative duties, checking and responding to emails, ordering, accommodation booking.

Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quIckly mastering new skills.

• Designing, developing and documenting comprehensive testing plans.
• Performing tests on software and hardware products to find limitations and errors.
• Diagnosing and troubleshooting faults.
• Participating in the software development process.
• Writing and updating user documentation and operational procedures.
• Testing the integrity of new products in a networked environment.
• Devising and deploying fixes and improvements.
• Developed test cases based on project specifications and user stories.
• Executed functional and regression tests using automated testing tools.
• Collaborated with development teams to identify and resolve defects efficiently.
• Identified software defects and reported them in bug tracking systems.
• Reviewed user stories, designs and requirements documents for accuracy of information.

• Owner / Operator of Castlepoint Store, duties include front of house, cooking, ordering, customer relationship, staff training and administrative tasks.

• Managed a small team to ensure the scheduling of processes in an efficient proactive manner to produce quality outcomes that meet our major NZ client expectations.
• A high level of customer focus and direct client interaction is required.
• Display energy and drive that ensures the achievement of individual and team work plans and performance objectives.
• Provide a high level of operational support for information systems, including the provision of timely 24 by 7 on-call support.
• Ensure support levels meet or exceed service level agreements.
• Identify and implement frameworks and processes that enhance and support greater efficiencies and effectiveness in delivery of the business services.
• Create documentation and outputs in line with agreed standards and methodology. Prepare and document applicable procedures as appropriate.
• Take ownership and responsibility for identification and resolution of issues and driving outcomes (Incident Detection / Resolution / Reporting).

• I was first employed by the Bank on contract as a computer operator, after 6 months I was offered the role of Operations Team Leader.
• I lead a small team of shift operators and committed to ensuring 24/7 uninterrupted operational service for our core systems across multiple platforms, the major one being our Clearpath CS690.
• This means for our customers, continual availability of internet, telephone banking, EFTPOS and ATM services and internal applications for Head Office and Branch users.
• We are a small shop, and my tasks vary from people management, project work, writing and maintaining WFL, to building and maintaining our daily schedules for our overnight batch processing using the SMA OPCON tool.
• I also provided 2nd and 3rd level on call support.

• Sole charge position handling inbound calls and responding to alarm activations.
• Following up inactive alarm communications and proactively reducing false alarms, data entry and continual updating of the database.
• Being self motivated and possessing excellent customer skills I have achieved my targets of Guard response reductions since my employment.
• I am continually learning the technical aspects of alarm products.
• My attention to detail and great researching skills has me fixing client problems over the phone.
• I have the ability to take and give direction and am currently training staff.
• I am experienced in writing clear processes and documentation which is ongoing in this environment.

• A highly focused hands on Shift Team Leader experienced in managing a small team focused on delivering service excellence across multiple Unisys Clearpath mainframes for New Zealand Public / Private Sector and International clients in a 24/7 ITO Data Centre.
• Possessing excellence in client care and service delivery my daily multitasks include ensuring time critical availability of core services for Systems, Databases, Online Transactions, Local and Wide Area Networks, Hardware and completion of Batch runs within SLA on Production and Development Systems.