Summary
Overview
Work History
Education
Skills
Affiliations
Certification
References
Timeline
Generic

Deborah Marlow

Ms
Waikato,Waikato

Summary

A dedicated professional with a strong foundation in regulatory compliance understanding and team leadership, complemented by exceptional interpersonal communication and cultural awareness. Demonstrates meticulous attention to detail and clear communication skills, ensuring health and safety compliance in all operations. Committed to delivering outstanding customer service while fostering a collaborative work environment.

Accomplished Senior Pharmacy Technician known for delivering exceptional patient care and optimising pharmacy operations. Skilled in managing complex medication regimens and enhancing workflow efficiency to improve service delivery. Successfully implemented new inventory systems, reducing medication errors and ensuring compliance with all regulations.

Overview

33
33
years of professional experience
2
2
years of post-secondary education
1
1
Certification

Work History

Senior pharmacy technician

Unichem Morrinsville
Morrinsville, Waikato
07.2016 - Current
  • Updated knowledge on emerging pharmaceutical trends maintaining relevance in the industry.
  • Identified potential drug interactions to prevent adverse effects on patients' health.
  • Supervised junior pharmacy technicians for improved efficiency and accuracy in medication preparation.
  • Managed controlled substances responsibly ensuring legal compliance at all times.
  • Maintained high standards of cleanliness to ensure hygienic work conditions.
  • Collaborated closely with healthcare teams to provide optimal patient care.
  • Provided advice on non-prescription products contributing positively to customers' overall health.
  • Increased customer satisfaction through prompt and accurate fulfilment of prescriptions.
  • Managed inventory of pharmaceutical supplies to prevent shortages or overstocks.
  • Prepared compounded medications adhering strictly to given formulas for precise results.
  • Ensured timely delivery of medications by coordinating with courier services.
  • Documented all transactions meticulously preserving data integrity and facilitating future reference.
  • Streamlined medication distribution by implementing automated dispensing systems.
  • Assisted pharmacists with prescription interpretation, reducing errors and discrepancies.
  • Trained new staff members, resulting in a more efficient team.
  • Counseled patients compassionately enhancing their understanding of prescribed medications.
  • Conducted quality control tests on received pharmaceuticals ensuring adherence to required standards.
  • Improved patient safety with meticulous verification of prescription details.
  • Maintained patient confidentiality while handling sensitive medical information.
  • Processed repeat prescription requests for large patient base.
  • Monitored inventory and purchased orders to maintain consistent stock.
  • Followed legal and professional standards, maintaining best possible compliance with applicable regulations.
  • Answered questions and offered advice to inform patients regarding prescription orders.
  • Counted pills, labeled bottles and compounded medications before dispensing prescriptions.
  • Assessed medication suitability through thorough medical history checks.
  • Applied correct pricing structures and controls for pharmacy, POM and GSL products.
  • Partnered with clinical teams to understand particulars of orders and accurately fill medications.
  • Observed clinical guidelines to maintain operational compliance.
  • Educated patients in monitoring and maintaining good health.
  • Printed prescription labels with accurate patient, contents and dosage advice.
  • Monitored and ordered pharmacy supplies to meet customer demand.
  • Stored drugs in line with temperature and security requirements.
  • Kept accurate counts of medications, chemicals and supplies and updated records.
  • Checked inbound pharmacy stock met quantities listed on delivery records.
  • Cleaned equipment and containers between use to avoid cross-contamination.
  • Maintained detailed patient records with lists of medications and key personal details.
  • Instructed on correct use of prescribed medications and warned of potential interactions or contraindications.
  • Consulted patients on current conditions and provided treatment advice.
  • Secured drugs against loss, tampering and misuse following correct protocols.

Senior Sales Administrator

GQ Parachutes
Woking, Surrey, England
12.1991 - 07.1996
  • Liaised with other departments to streamline interdepartmental communications effectively.
  • Tracked orders and deliveries, providing customers with timely updates about their purchases.
  • Maintained detailed records of sales figures, supporting financial forecasting activities accurately.
  • Streamlined sales processes by implementing efficient administrative strategies.
  • Simplified complex data using comprehensive spreadsheets, increasing readability of reports.
  • Enhanced customer satisfaction by resolving queries in a timely manner.
  • Prepared comprehensive sales reports for management review and decision making.
  • Coordinated after-sales services to ensure high-levels of customer satisfaction.

Education

Certificate in Level 3 Retail Assistant in Pharmac - Pharmacy

Tauranga Poly Tech
Tauranga, Bay of Plenty
01.2014 - 12.2014

Pharmacy Level 3,4 and 5 - Pharmacy Technician

Pharmacy Academy of New Zealand
Glenfield, Auckland
02.2015 - 04.2016

Skills

  • Regulatory compliance understanding
  • Team Leadership
  • Interpersonal communication
  • Cultural awareness
  • Customer Service
  • Health and Safety Compliance
  • Meticulous attention to detail
  • Clear communication

Affiliations

  • Photography, Gardening, Cycyling

Certification

1st Aid

References

References available upon request.

Timeline

Senior pharmacy technician

Unichem Morrinsville
07.2016 - Current

Pharmacy Level 3,4 and 5 - Pharmacy Technician

Pharmacy Academy of New Zealand
02.2015 - 04.2016

Certificate in Level 3 Retail Assistant in Pharmac - Pharmacy

Tauranga Poly Tech
01.2014 - 12.2014

Senior Sales Administrator

GQ Parachutes
12.1991 - 07.1996
Deborah MarlowMs