Dedunu Perera
11,Britton Avenue,Mount Roskill,New Zealand
Summary
Currently based in Auckland, New Zealand, on a work visa, I am seeking opportunities to leverage my extensive experience in Customer Service, Administration, and Financial Administration. I am eager to contribute my skills and expertise to a dynamic organization, where I can continue to grow professionally and make a meaningful impact.
Overview
19
19
years of professional experience
Work History
Customs Officer
Sri Lanka Customs
Colombo, Sri Lanka
05.2009 - 11.2023
- Participated in training courses related to new technologies used in border patrol operations.
- Examined containers and packages to verify declared values and quantities meet specifications.
- Advised clients on the proper completion of customs paperwork for various types of transactions.
- Evaluated manifests for accuracy against actual cargo contents upon arrival at port facilities.
- Maintained knowledge of current regulations governing export and import control policies.
- Testified in court cases to provide subject matter expertise.
- Applied appropriate sanctions when violations were discovered during routine inspections.
- Documented daily data related to investigations and findings.
- Calculated and assessed duties and taxes due on goods.
- Analyzed documentation such as licenses, permits, shipping papers and insurance policies.
- Communicated with travelers and shippers to promote understanding and compliance by translating complex legal jargon into simplified language.
- Processed documents including entry forms, declarations, invoices, certificates of origin, and commercial bills of lading.
- Facilitated communication between importers and exporters and government agencies regarding customs regulations.
- Determined duty rates applicable to imported merchandise based on tariff codes and product descriptions.
- Provided guidance to individuals seeking information about custom clearance processes.
- Arranged delivery with consignees and handled after-hours and weekend shipments.
- Exceeded customer satisfaction by finding creative solutions to problems.
- Recognized by management for providing exceptional customer service.
Accounts Executive
Suntel Ltd
Colombo, Sri Lnka
01.2006 - 05.2009
- Recorded debit, credit and account transactions in computer spreadsheets and databases.
- Assisted in the preparation of monthly and yearly closings.
- Worked with cross-functional teams to achieve goals.
- Provided assistance in budgeting, forecasting, and expense tracking as necessary.
- Reconciled bank statements and credit card transactions on a regular basis.
- Generated reports detailing account activity as requested by management or clients.
- Prepared and processed payrolls.
- Interfaced with external auditors during annual audits of company finances.
- Assisted in preparing tax returns and other financial documents as required.
Accounts Trainee
KPMG Ford, Rhodes, Thornton & Co
Colombo, Sri Lanka
01.2005 - 12.2005
- Involved in carrying out financial statement audits for different industries, such as manufacturing service sectors and banks
- Developed and maintained strong client relationships through effective communication skills.
- Set up audit work paper files and developed client documentation request list.
- Created audit papers and reports after audits to comply with legal and external regulations.
- Assisted senior auditors in preparing presentations on audit findings.
- Reviewed financial documents, such as account statements and invoices, to ensure accuracy.
- Collaborated effectively with team members to deliver timely completion of assigned tasks.
- Drafted reports summarizing the results of audit examinations.
Education
MBA - Business Administration
Horizon Campus
Malabe,Sri Lanka01-2020
Intermediate CA - Accounting
The Institute of Chartered Accountants
Sri Lanka01-2011
Bachelor of Business Administration(Finance special) - Business Administration And Management
University of Colombo
Colombo01-2005
Skills
- Law Enforcement Support
- Government Regulations
- Duty Fees and Taxes
- Decision-Making
- Cargo Policies
- Interpersonal Communication
- Problem Resolution
- Team Management
- Customer Service
- Report Generation
- Payment Reconciliation
- Administrative Support
- Month-End Documentation
- Data Entry
- Attention to Detail
- MS Office
- Microsoft Excel
- Documentation and Reports
Tel
0272948168
Additional Supporting Information
2005, Bachelor of Business Administration (Finance Special), University of Colombo, 2011, Intermediate CA, The CA Sri Lanka, IFS, SAGE, Accpac, Asycuda, QuickBooks, Microsoft Office products, including Advanced MS Excel, Cooking, Reading, Traveling
Key Skills And Experiences
- Customer Interaction and Service Regular engagement with a diverse range of clients, enhancing strong communication and interpersonal abilities. Proven track record in delivering exceptional customer service through effective interaction and understanding of customer needs.
- Attention to Detail Demonstrated precision in inspecting goods and documentation, ensuring high levels of accuracy.
- Problem-Solving Proficient in swiftly identifying and resolving a variety of challenges.
- Effective Team Collaboration Extensive experience in collaborative teamwork, contributing to a harmonious and productive work environment.
- Working Under Pressure Established capability to remain calm and efficient in high-stress situations, a skill refined during peak periods and critical scenarios as a Customs Officer.
- Hardworking and Diligence Strong work ethic and commitment evidenced in a challenging Customs Officer role. Consistently exceeded expectations to ensure compliance and safety
References
References available upon request.
Timeline
Customs Officer
Sri Lanka Customs
05.2009 - 11.2023
Accounts Executive
Suntel Ltd
01.2006 - 05.2009
Accounts Trainee
KPMG Ford, Rhodes, Thornton & Co
01.2005 - 12.2005
MBA - Business Administration
Horizon Campus
Intermediate CA - Accounting
The Institute of Chartered Accountants
Bachelor of Business Administration(Finance special) - Business Administration And Management
University of Colombo
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