Dee Covic
Hataitai ,Wellington
Summary
Hardworking, positive and motivated job seeker with strong organisational skills eager to change careers.
Seeking a full-time position that offers professional challenges utilising interpersonal skills, excellent time management and problem-solving skills.
Organised and dependable candidate successful at managing multiple priorities and willing to take on added responsibilities.
Overview
15
15
years of professional experience
Work History
Restaurant Manager
HIGHWATER EATERY
09.2019 - Current
- Working directly with the owner/operators managing the restaurant.
- Promoting a positive atmosphere by going above and beyond to guarantee each customer receives exceptional food and service.
- Forming relationships with return customers to achieve optimal satisfaction and maintain long-term loyalty.
- Leading and directing team members on effective methods, operations, and procedures.
- Motivating and training staff to perform at peak efficiency and quality.
Senior waiter
AMANO RESTAURANT
03.2019 - 09.2019
- Maintained a section of up to 25 people with multiple turnover of tables.
- Applied comprehensive knowledge of wine to increase daily beverage sales.
- Upheld high standards of professionalism when dealing with customer issues, supporting serving staff, and waiting on tables.
- Used communication and problem-solving skills to resolve customer complaints and promote long-term loyalty.
Office Manager
LASER SKIN TECHNOLOGIES
06.2017 - 02.2019
- Responsible for making and confirming appointments via email and phone.
- Maintained computer and physical filing systems.
- Oversaw office inventory activities by ordering stock, receiving shipping and performing annual stocktake with Microsoft Excel.
- Processed daily and weekly banking.
- Undertook regular training of all procedures, treatments and products.
- Created Instagram posts and quarterly newsletters.
Education
Higher School Certificate -
Skills
- Standards of Excellence
- Customer Service Management
- Conflict and Complaint Resolution
- Sales Techniques
- Visual Presentation
- Adaptable and Flexible
- Cool Under Pressure
- Task Coordination
- Performance Strategies
- Teamwork and Collaboration
- Staff Supervision
- Performance Improvement
- Organization and Prioritization
- Anticipating Problems
- Complaint Resolution
- Training and Development
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Restaurant Manager - HIGHWATER EATERY
09.2019 - Current
Senior waiter - AMANO RESTAURANT
03.2019 - 09.2019
Office Manager - LASER SKIN TECHNOLOGIES
06.2017 - 02.2019
Mount Roskill Grammar - Higher School Certificate,
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