Dee Min
Auckland,Hobsonville
Summary
As a Technical Analyst who has hands-on experience in agile development, data management, and user support. I possess experience in managing and optimizing databases using SQL, which has enhanced my abilities in data storage and query optimization. I have a keen interest in public cloud environments and have been continuously learning about cloud computing, especially AWS services and architecture. I believe in the critical role of automation for enhancing operational efficiency in complex systems, aiming to drive customer success.Faced with fast-paced work challenges, I have demonstrated strong adaptability and the ability to effectively solve technical problems.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Technical Analyst
The University Of Waikato
04.2023 - Current
- Involved in the Student Management System project, responsible for developing and optimizing online portals for students and faculty.
- Actively involved in the agile development process, working closely with cross-functional teams to complete projects on time, ensuring customer satisfaction and achieving business goals.
- Streamline processes through the development and implementation of an automated mail system to increase efficiency.
- Participated to the system migration project from Google Workplace to Microsoft 365, ensuring a smooth transition and data integrity for global students and staff.
- Performed data fixes and optimizations in SQL Server Management Studio to enhance the overall performance of the database.
- Responsible for executing unit tests and performance tests to ensure new features and system updates met quality and performance standards before deployment.
- Enhanced system performance by identifying and resolving technical issues through thorough analysis and troubleshooting.
- Consistently focused on customer-centricity in all interactions, ensuring timely and professional resolution of issues.
Education
Bachelor of Science - Computer Science
The University of Waikato
Hamilton, NZ11.2022
Skills
- JavaScript, HTML, CSS, SITS, Python
- Database Management: SQL Server
- Agile Methodologies
- Microsoft 365, Google Workplace, Confluence
- Analytical skills
- Troubleshooting
- Unit Testing
- Team Collaboration
- Adaptability and Flexibility
- Customer Service:
- Time Management
Certification
AWS Cloud Quest: Cloud Practitioner
Timeline
Technical Analyst
The University Of Waikato
04.2023 - Current
Bachelor of Science - Computer Science
The University of Waikato
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