Deeann Rapata
Auckland,AUK
Summary
Detail-oriented individual experienced in event coordination, crowd management, and customer service. Demonstrated ability to support safety compliance and foster positive interactions, enhancing overall attendee satisfaction.
Dedicated professional with strong organizational skills and safety awareness. Proven experience in managing crowds and facilitating smooth event operations, ready to enhance customer experiences and contribute to successful event execution. Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
26
26
years of professional experience
Work History
Festival Volunteer
raiders
raumanga, Whangarei
10.2001 - Current
- Assisted in coordinating festival setup and breakdown activities.
- Supported crowd management efforts to ensure safety and organization.
- Engaged with attendees to provide information and enhance their experience.
- Collaborated with team members to distribute supplies and materials efficiently.
Retail Sales Associate
self employed
Timaru
02.2010 - 03.2012
- Assisted customers with product selection and inquiries.
- Managed inventory levels and organized stock displays.
- Processed customer transactions efficiently at point of sale.
- Maintained cleanliness and organization of retail space.
- Implemented promotional strategies to enhance customer engagement.
Food asistant
Burger King
Hamilton, Hamilton
03.2008 - 11.2009
- Prepared food items according to standardized recipes and quality guidelines.
- Assisted in maintaining cleanliness and organization of kitchen and dining areas.
- Operated kitchen equipment, including fryers, grills, and food processors safely.
- Supported team members during peak hours to ensure efficient service delivery.
- Followed safety protocols to maintain a safe working environment for all staff.
Tuck shop
Nana
Manukau
01.2000 - 03.2004
- Completed day-to-day duties accurately and efficiently.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Education
Contact Call Centre - Customer Service
Business Academy
Hamilton, NZ03-2009
Bachelor of Business Administration And Management - Business Administration
Business Academy
Hamilton, NZ07-2008
Catering - Food Science
Catering Food Technology
Whangarei, NZ04-2006
Hospitality And Retail - Customer Service
Msl Training
Auckland06-2002
Associate of Technology - Computers
Sir Edmund Hillary Collegiate School
Auckland, NZ02-2001
Skills
- Crowd management
- Safety compliance
- Supply distribution
- Customer engagement
- Problem solving
- Team collaboration
- Point of sale operation
Affiliations
- Well, a polite girl in a diverse, dynamic environment has an edge, striving with a hunger to work as a customer service and retail assistant
- Work well as an individual or in a team to meet clients' expectations of customer products.
- Consider as fast learner, ensuring work duties are kept up to date.
- Well organize person with a shy personality.
Timeline
Retail Sales Associate
self employed
02.2010 - 03.2012
Food asistant
Burger King
03.2008 - 11.2009
Festival Volunteer
raiders
10.2001 - Current
Tuck shop
Nana
01.2000 - 03.2004
Contact Call Centre - Customer Service
Business Academy
Bachelor of Business Administration And Management - Business Administration
Business Academy
Catering - Food Science
Catering Food Technology
Hospitality And Retail - Customer Service
Msl Training
Associate of Technology - Computers
Sir Edmund Hillary Collegiate School