Rajesh Kumar
Hillpark,Manukau
Summary
Dedicated professional experienced in environments. Focused and collaborative team player skillful in communicating and translating customer requests. Offering deep understanding of food safety, and health code requirements. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience. Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
7
7
years of professional experience
Work History
Cook
Arran court ltd.
Te Atatu South , Auckland
08.2023 - 07.2024
- Inspected kitchens for sanitary conditions before the start of each shift.
- Supervised and trained kitchen staff on proper preparation techniques.
- Resolved customer complaints regarding food quality or services provided.
- Organized storage areas for efficient usage of space.
- Adhered to food safety standards when storing and preparing foods.
- Provided guidance to junior cooks regarding food preparation methods and techniques.
- Performed basic administrative duties such as inventory management, ordering supplies.
- Managed inventory levels of ingredients and supplies necessary for daily operations.
- Coordinated with wait staff to ensure timely delivery of meals to customers.
- Prepared meals according to recipes and menus, adjusted ingredients and cooking times accordingly.
- Tasted all prepared dishes in order to check flavorings, texture and presentation prior to serving them to customers.
- Maintained a clean working environment by sweeping, mopping floors, washing surfaces and emptying trash cans.
- Ordered supplies as needed for the kitchen.
- Monitored stock levels of food items and ordered more when necessary.
- Cleaned kitchen equipment, surfaces, utensils and dishes.
- Adjusted seasonings of dishes during cooking process in order to enhance flavors.
- Took inventory counts before and after shifts to complete food inventory or storage sheets.
- Enforced proper sanitation practices to prevent spoiling or contamination of foods.
- Set up and performed initial prep work for soups, sauces and salads.
- Managed portion control using correct utensils during preparation and plating.
- Coordinated orders to expedite food from kitchen according to cook time and delivery time.
- Trained, managed and guided kitchen staff to improve overall performance, service quality and productivity.
- Used standardized recipes and other instructions to prepare food.
- Sanitized workstation at end of shift to minimize risk of salmonella and other food-borne illnesses.
- Memorized new menu items and ingredients quickly to help customers select items meeting needs and preferences.
Store Manager
Ten on Ten Takeways
Henderson , Auckland
08.2017 - 05.2022
- Implemented efficient systems for tracking stock movement.
- Managed daily banking activities such as deposits and withdrawals.
- Performed regular price checks to ensure competitive pricing.
- Developed relationships with suppliers to negotiate better prices.
- Ensured compliance with safety regulations and company policies.
- Maintained accurate records of employee performance reviews.
- Monitored inventory levels and placed orders to restock shelves.
- Established customer service standards and monitored staff compliance.
- Resolved customer complaints in a timely manner.
- Planned special promotions or discounts based on market trends.
- Conducted daily store operations, including opening and closing procedures and cash handling.
- Identified opportunities for cost savings through waste reduction initiatives.
- Assessed operational efficiency of the store's departments.
- Prepared monthly reports on sales figures, expenses, profits.
- Updated POS system with new products and promotional offers.
- Created weekly work schedules for store personnel.
- Recruited, trained and supervised new employees.
- Developed strategies to maximize sales and profitability.
- Organized promotional events to increase product awareness.
- Enhanced customer satisfaction and store operations through relationship building and daily problem-solving.
- Delivered excellent customer service and adhered to standard practices to maximize sales and minimize shrinkage.
- Identified operational issues and implemented appropriate process improvements to promote workplace safety and productivity.
- Oversaw inventory management through cycle counts, audits and shrinkage control.
- Generated repeat business by responding to customer concerns with friendly and knowledgeable service.
- Balanced sales, reconciled cash and made bank deposits to facilitate opening and closing duties.
- Managed inventory tracking and physical inventory counts to minimize loss.
- Preserved product quality by maintaining stockrooms and disposing of damaged items.
- Exceeded team goals and resolved issues by sharing and implementing customer service initiatives.
- Reviewed customer feedback to make operational improvements and promote satisfaction.
- Built customer confidence by actively listening to concerns and complaints and quickly resolving issues.
- Monitored employee performance and identified performance gaps for corrective action.
- Prepared weekly schedules to verify proper floor coverage within fiscal guidelines.
- Strengthened work flow productivity by hiring, managing and developing top talent.
- Built relationships with key customers and stakeholders to grow business networks and locate new opportunities.
- Updated and maintained store signage and displays.
- Oversaw storewide merchandising benchmarks to maintain operational excellence.
- Evaluated store performance and incorporated feedback to implement improvement plans.
- Trained and mentored associates to teach daily tasks and procedures.
- Showcased and built visually appealing displays and signs to encourage customers to buy specific products.
- Established store tactics and strategies to achieve operational performance and sales goals.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Formed and sustained strategic relationships with clients.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Monitored inventory levels and placed new orders for merchandise to keep supply well-stocked.
- Delegated work to staff, setting priorities and goals.
- Structured HR consulting services to support clients during organizational developments and changes.
- Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
- Prepared staff work schedules and assigned team members to specific duties.
- Coordinated and directed activities of businesses or departments concerning production, pricing and sales.
- Monitored progress by establishing plans, budgets and measuring results.
- Mitigated business risks by working closely with staff members and assessing performance.
- Improved productivity initiatives, managing budgets and accounts, coordinating itinerary and scheduling appointments.
- Directed or coordinated financial or budget activities to fund operations and maximize investments.
- Appraised inventory levels on frequent basis, ordering new merchandise to keep quantities well-stocked.
- Reviewed financial statements and sales or activity reports to measure productivity or goal achievement.
- Forecasted customer demand to set prices or credit terms for goods or services.
- Created effective business plans to focus strategic decisions on long-term objectives.
- Used strong issue resolution and communication skills to cultivate and strengthen lasting client relationships.
- Implemented successful business strategies to increase revenue and target new markets.
- Implemented campaigns and promotions to help with developing goods and services.
Picker Packer
Martin Brower
Wiri , Auckland
02.2017 - 08.2017
- Maintained cleanliness of work area, equipment and supplies used in picking process.
- Processed returned items according to company policies and procedures.
- Assembled boxes or other containers for packing goods prior to shipment.
- Checked expiration dates on perishable items prior to packing them for shipment.
- Assisted in unloading delivery trucks when necessary using pallet jacks or hand carts.
- Organized stock on shelves in an orderly fashion for efficient retrieval.
- Picked orders according to customer specifications, utilizing order sheets, pick lists, and item numbers.
- Loaded boxes onto conveyor belts for sorting into correct shipping destinations.
- Verified accuracy of picked items by comparing them against pick list.
- Monitored stock levels of warehouse supplies such as boxes, packaging materials and labels.
- Inspected and verified shipments for accuracy and quality assurance.
- Weighed packages to ensure they met shipping weight requirements.
- Utilized RF scanners to track inventory movements throughout the facility.
- Reported any damaged products to supervisor immediately upon discovery.
- Labeled packages accurately with destination addresses for shipping purposes.
- Stocked shelves with incoming merchandise as needed.
- Wrapped packages securely with bubble wrap, tape and labels before loading onto delivery trucks.
- Maintained cleanliness of work area while adhering to safety regulations.
- Provided assistance in other areas of the warehouse when needed including receiving and stocking duties.
- Resolved customer complaints promptly and professionally.
- Operated warehouse machinery such as forklifts to move materials within the facility.
- Followed all safety protocols while operating warehouse machinery and driving forklifts.
- Confirmed items picked for orders by keying codes into system.
- Marked and labeled containers with accurate shipping information to prevent delays.
- Reviewed packing slips and other documentation to properly box requested items for shipment.
- Labeled boxes and placed in outbound collection areas.
- Worked additional hours and shifts to meet tight deadlines during peak periods.
- Fulfilled orders quickly to accomplish challenging daily objectives.
- Completed shipping paperwork, attached appropriate labels and scanned barcodes for tracking.
- Selected products and items from shelves and pallets for customer orders.
- Limited damage to products and orders by using care when choosing items.
- Picked up heavy objects using proper lifting techniques to avoid personal injuries.
- Packaged fragile items with protective padding to prevent damages during shipments.
- Cleaned and organized aisles, work stations, and floors to promote operational productivity.
- Promoted workplace safety and smooth production by keeping workspaces clean, organized, and free of hazards.
- Weighed and measured products and materials to meet regulatory requirements.
- Trained new employees regarding warehouse procedures and standards.
- Tracked inventories and input equipment counts into warehouse databases.
- Picked products from designated locations using various tools and transferred to appropriate areas for further processing.
- Used handheld scanners to key in data for packages.
- Read orders to obtain item numbers and located merchandise in bins or on shelves.
- Packed products into designated boxes, taking care to protect items from damage or shifting during transport.
- Demonstrated great teamwork skills with staff members involved in production and transport.
- Kept work areas clean, neat and organized for optimal productivity and worker safety.
- Packaged items with appropriate materials to prevent damage during shipping.
- Tracked outgoing orders to provide shipping status to customers.
- Issued supplies, materials and products to team members based on information from requisitions.
- Stocked shelves, racks, and bins with new or transferred merchandise.
- Packed and unpacked items, checking breakables before stocking on shelves.
- Set up advertising signs on shelves and counters to attract customers and promote sales.
- Stamped price tags on merchandise, referring to official price lists.
- Stored and organized items in tool or supply rooms, allowing for easy retrieval.
- Inspected merchandise for wear or defects, disposing of damaged items as instructed by supervisors.
- Compared merchandise invoices to items actually received.
- Read orders to verify attributes and quantities of merchandise.
- Placed products on conveyors for final wrapping and shipment.
- Operated forklift and pallet jack to transport heavy loads.
- Received and counted stock items, recording data manually or on computer for inventory purposes.
- Printed accurate labels and applied to boxes, crates and containers prior to shipment.
Education
Diploma in Business Management -
NZIOS
Auckland, NZ12-2016
Bachelor of Arts - Economics
GGDSD
Hoshiarpur04-2014
Skills
- Sanitation
- Order Verification
- Supply Restocking
- Food presentation
- Customer Service
- Operations Management
- New Hire Training
- Recipe Development
- Ingredient Selection
- Food Storage
- Portion Control
- Performance Improvement
- Cleaning and organization
- Cooking techniques
- Positive and professional
- Focused and disciplined
- Food handling
Languages
English
Professional
Hindi
Professional
Punjabi
Professional
Timeline
Cook
Arran court ltd.
08.2023 - 07.2024
Store Manager
Ten on Ten Takeways
08.2017 - 05.2022
Picker Packer
Martin Brower
02.2017 - 08.2017
Diploma in Business Management -
NZIOS
Bachelor of Arts - Economics
GGDSD
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