ARCHI SAHARAN
Auckland
Summary
Results-driven and organized professional pursuing Masters of Applied business (HR specialisation) with a background in recruitment, candidate management, and customer service. Demonstrated success in managing multiple priorities and fostering strong client relationships. Skilled in candidate screening, talent management, and office administration, with a proven ability to handle challenging situations with professionalism and empathy. Dedicated to delivering exceptional service and driving team success through effective communication and a proactive approach.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Recruitment and Candidate Resourcer
Student Job Search
03.2023 - 09.2024
- Streamlined job posting management across multiple platforms, enhancing visibility to potential candidates.
- Enhanced manager hiring process by conducting effective phone interviews to screen candidates.
- Collaborated with external agencies to broaden talent pools and enhance candidate quality.
- Partnered with hiring managers to create precise job descriptions reflecting position responsibilities and requirements.
Candidate Coordinator
Waterford Security
09.2022 - 03.2023
- Organized and managed data entry documents within filing systems for efficient retrieval.
- Improved client satisfaction through prompt resolution of inquiries and issues via phone and email.
- Updated and maintained company reports and accounts, generating accurate data for the database.
- Supervised office inventory, including ordering, stocking, and managing shipments, while handling sensitive information with discretion and maintaining confidentiality.
Client Service Administrator
Madison Recruitment
05.2022 - 09.2022
- Established and maintained solid connections with key clients, resulting in stronger loyalty and increased repeat business through exceptional service delivery.
- Handled challenging situations professionally and empathetically, leading to optimal outcomes for both company and clients.
- Delivered updates on service developments, process changes, and procedural updates to customers.
Customer Support Administrator
KFC
11.2019 - 04.2022
- Managed cash operations, prepared sales reports, and monitored inventory levels to ensure seamless financial and stock control.
- Supervised and guided staff throughout shifts, assigning tasks, providing training, and maintaining high service standards.
- Handled and addressed customer feedback and complaints, ensuring accurate and efficient service even when faced with pressure, while attending to special requests.
- Managed drive-thru operations and oversaw inventory procurement to meet operational demands.
Education
Masters of Applied Business - specialising Advaned HR
Unitec Institute of Technology
11.2025
Bachelor of Applied Management - Human Resources Management
04.2022
Skills
- Interviewing techniques
- Learning Management Systems
- Applicant Tracking Systems
- Organizational Development
- Workforce Planning
- Job Analysis
- Talent management
- Database Management
- Customer Relationship Management
- Office Administration
- Candidate Screening
- Job Posting Management
- Candidate Coaching
- External Agency Coordination
Certification
Certified Recruitment Consultant, Recruitment and Consulting Staffing Association Limited, 11/2023
References
References available on request
Timeline
Recruitment and Candidate Resourcer
Student Job Search
03.2023 - 09.2024
Candidate Coordinator
Waterford Security
09.2022 - 03.2023
Client Service Administrator
Madison Recruitment
05.2022 - 09.2022
Customer Support Administrator
KFC
11.2019 - 04.2022
Masters of Applied Business - specialising Advaned HR
Unitec Institute of Technology