DEEPIKA DANGWAL
Hastings
Summary
Dynamic barista with extensive experience at Mosaic Cafe, excelling in coffee preparation and customer service. Proven ability to manage inventory efficiently while maintaining a clean and welcoming environment. Recognized for training new staff and delivering exceptional service during peak hours, ensuring customer satisfaction and loyalty.
Overview
6
6
years of professional experience
6
6
years of post-secondary education
Work History
Barista
Mosaic cafe
Hastings
07.2023 - 04.2026
- Prepared and served high-quality coffee beverages to customers.
- Maintained cleanliness of workstations and dining areas throughout shifts.
- Operated espresso machines and brewing equipment efficiently and safely.
- Managed inventory of coffee supplies and placed orders when necessary.
- Prepared and served coffee, espresso drinks, blended coffees and teas.
- Managed morning rush of customers daily with efficient, levelheaded customer service.
- Greeted customers and took orders for coffee drinks, food items, and other beverages.
- Maintained a clean work environment by wiping down counters, washing dishes, and cleaning floors.
- Provided excellent customer service by responding to inquiries quickly and professionally.
- Operated cash registers to process customer payments.
Barista
At E’s Cafe
Havelock North
04.2020 - 04.2023
- Making coffees
- Taking Orders
- Serving Coffees
- Helping in kitchen
- Prepared and served high-quality coffee beverages to customers.
- Assisted customers with menu selections and special requests promptly.
- Trained new baristas on proper drink preparation techniques and customer service.
Education
Master of Science - Health Care Management
Eastern Insitiute of Technology
Napier , HKB 02.2009 - 04.2015
Havelock North High School
Havelock North, HKBSkills
- Coffee preparation
- Espresso machine operation
- Inventory management
- Customer order processing
- Menu knowledge
- Customer service
- Maintaining cleanliness
- Time management
- Problem solving
- Safe food handling practices
- Speedy and efficient
- Active listener
- Sandwich preparation
- Friendly and outgoing
- Hospitality and accommodation
- Coffee brewing
- Smoothie making
- POS systems
- Beverage preparation
- Team player
Timeline
Barista
Mosaic cafe
07.2023 - 04.2026
Barista
At E’s Cafe
04.2020 - 04.2023
Master of Science - Health Care Management
Eastern Insitiute of Technology
02.2009 - 04.2015
Havelock North High School