Deidre Erasmus
Hamilton,Waikato
Summary
Dynamic and adept Front of House Staff Member and Personal Babysitter with proven expertise in time management and teamwork. Excelled in creating welcoming atmospheres and ensuring guest satisfaction at Zenders Café and Venue, demonstrating exceptional memory retention and multitasking abilities. Skilled in food preparation and maintaining cleanliness, with a strong record of resolving complaints efficiently and fostering positive experiences.
Overview
3
3
years of professional experience
Work History
Front of House Staff Member
Teresa Bowe
Zenders Cafē And Venue
11.2024 - Current
- Established welcoming atmosphere by greeting each guest warmly.
- Contributed to positive guest experiences by assisting with menu recommendations and knowledgeably answering questions about food preparation and ingredients.
- Played an integral role in resolving customer complaints quickly while maintaining professionalism under pressure situations.
- Helped guests at tables when in need of assistance.
- Reset tables between guests by restocking low items and wiping down surfaces.
- Cleaned and organized kitchen, dining and service areas.
- Leveraged hand-held trays and buffet carts to serve food and beverage items to guests.
Personal Babysitter
Cherrie Delport
01.2022 - 01.2024
- Provided a safe environment for children, ensuring their well-being and security at all times.
- Communicated positively with children and guardians.
- Prepared healthy, age-appropriate snacks and meals.
- Handled emergencies effectively, demonstrating quick thinking and responsiveness in high-stress situations.
- Assisted with homework assignments, promoting academic success and confidence in learning abilities.
- Managed daily routines, including meal preparation and timely transportation to various activities.
Education
NCEA Level 3 -
Hamilton Christian School
Hamilton, WKO11.2024
Hairdressing And Beauty Services Level 3 -
Wintec, Hamilton, NZ
10.2024
Café Skills Level 2 -
Wintec, Hamilton, NZ
Hamilton11.2023
Skills
- Order taking
- Greeting guests
- Cleanliness
- Memory retention
- Time management
- Teamwork and collaboration
- Multitasking
- Food preparation
Languages
Afrikaans
Native or Bilingual
Timeline
Front of House Staff Member
Teresa Bowe
11.2024 - Current
Personal Babysitter
Cherrie Delport
01.2022 - 01.2024
NCEA Level 3 -
Hamilton Christian School
Hairdressing And Beauty Services Level 3 -
Wintec, Hamilton, NZ
Café Skills Level 2 -
Wintec, Hamilton, NZ