Summary
Overview
Work History
Education
Skills
Timeline
Generic

DEIRDRE MALYON

Tauranga,Bay Of Plenty

Summary

Proven Administrator with a track record of enhancing operational efficiency at Kong's NZ by adeptly managing diverse administrative tasks and delivering exceptional customer service. Skilled in office administration and team leadership, demonstrated through effective decision-making and employee supervision. Excelled in maintaining high standards of cleanliness and organization, showcasing attention to detail and a personable approach. Talented Administrator highly successful at motivating teams and streamlining operations. Analytical problem solver and persuasive communicator with talent for thinking outside box for creative solutions. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Results-oriented achiever with proven ability to exceed targets and drive success in fast-paced environments. Combines strategic thinking with hands-on experience to deliver impactful solutions and enhance organizational performance. Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.



Overview

27
27
years of professional experience

Work History

Administrator

Kong's NZ
03.2004 - 11.2013
  • Demonstrated exceptional multitasking abilities while juggling diverse responsibilities, including reception duties and ad-hoc administrative tasks.

CAFE MANAGER

Simply Irresistible
04.1999 - 10.2003
  • Oversaw daily cafe operations to maintain smooth workflow in both front-of-house and back-of-house areas.
  • Delivered excellent customer service experiences by addressing concerns promptly and professionally.
  • Trained cafe employees to consistently exceed customers' expectations and provide superior service.
  • Established a welcoming atmosphere, maintaining high standards of cleanliness and presentation throughout the cafe.
  • Handled business administration functions such as payroll, cash register counting, and supply ordering.

Cafe Worker

Country Cottage Cafe
11.1997 - 02.1999
  • Maintained a clean and organized café environment, adhering to health and safety regulations.
  • Managed cash register transactions accurately, ensuring proper handling of cash and credit card payments.
  • Wiped, sanitized and maintained floors, facility, and equipment to adhere with company standards and procedures.
  • Handled high-pressure situations calmly while multitasking effectively to maintain optimal productivity levels during busy periods.
  • Contributed to sales growth by upselling products and services based on individual customer requirements.

Cafe Worker

Muffin Boutique
11.1992 - 04.1995
  • Fostered positive customer service culture within team which led to higher customer satisfaction rates.

Veterinary Assistant

Herne Bay Vet Clinic
06.1991 - 10.1992
  • Positioned animals for diagnostic imaging such as x-rays and scans.
  • Assisted in the administration of medications, vaccinations, and treatments as prescribed by the veterinarian.
  • Enhanced patient care by assisting veterinarians with examinations, surgeries, and diagnostic procedures.
  • Cleaned and disinfected exam areas, surgical equipment, and kennels to prevent diseases and control odors.
  • Provided compassionate care for animals during treatment and recovery from illnesses or injuries.

Data Entry Clerk

Pegasus Sevvice Station
11.1989 - 06.1991
  • Completed data entry tasks with accuracy and efficiency.
  • Followed established procedures to enter and process data correctly.
  • Organized, sorted, and checked input data against original documents.
  • Scanned documents and saved in database to keep records of essential organizational information.
  • Verified accuracy of data entered into system to produce error-free reports.

Data Entry Clerk

Firth Industries Ltd
11.1986 - 08.1989
  • Completed data entry tasks with accuracy and efficiency.
  • Accounts receivable
  • Redundancy

Education

High School Diploma -

Tauranga Girls' College
Tauranga, NZ
11.1986

Hutt Valley High School
Lower Hutt, NZ
11.1983

Skills

  • Customer Service
  • Attention to Detail
  • Recordkeeping and File Management
  • Office Administration
  • Administrative Support
  • Decision-Making
  • Team Building and Leadership
  • Personable and Approachable
  • Data Confidentiality
  • Work Planning and Prioritization
  • Employee Supervision
  • Events Coordination
  • Flexible Schedule

Timeline

Administrator

Kong's NZ
03.2004 - 11.2013

CAFE MANAGER

Simply Irresistible
04.1999 - 10.2003

Cafe Worker

Country Cottage Cafe
11.1997 - 02.1999

Cafe Worker

Muffin Boutique
11.1992 - 04.1995

Veterinary Assistant

Herne Bay Vet Clinic
06.1991 - 10.1992

Data Entry Clerk

Pegasus Sevvice Station
11.1989 - 06.1991

Data Entry Clerk

Firth Industries Ltd
11.1986 - 08.1989

High School Diploma -

Tauranga Girls' College

Hutt Valley High School
DEIRDRE MALYON