Del'chez (Del) Lawson
Nelson,Atawhai
Summary
I am an organized, responsible person who loves making new friends and learning new things and am very passionate about tourism, especially when it comes to hotels. I have been out of work for roughly over a year now and after taking the time off I needed I feel like I am ready to get back into working not only for the financial benefits but personal ones as well. I'm happy to learn new things as long as the environment and co-workers are nice, friendly people.
Overview
3
3
years of professional experience
Work History
Housekeeping Room Attendant
Distinction Hotel
05.2022 - 03.2023
- Removed bed sheets and towels from rooms as well as remaking beds with clean sheets.
- Replaced used towels and other bathroom amenities such as shampoo, paper towels, and soap.
- Enhanced guest satisfaction by maintaining clean and well-stocked rooms in a timely manner which includes using chemicals while following safety protocols.
- Sanitized all kitchen surfaces, wiped down cabinets, bedside tables and other furniture as well as swept, vacuumed and mopped floors.
Food and Beverage Attendant
Scenic Southern Cross
06.2021 - 01.2021
- Cleared area, cleaned and wiped tables and chairs to remove residue and comply with hygiene standards.
- Greeted and seated guests to provide friendly and welcoming experience.
- Maintained clean and organized dining areas for an enjoyable guest experience.
- Opened, poured and served hot and cold beverages to customers to complement food and dining experience.
- Communicated with kitchen staff and waiters to provide accurate, timely information regarding orders and minimize delays.
Front of House Team Member
Vault 21
12.2019 - 01.2020
- Exhibited strong knowledge of menu offerings, enabling informed recommendations that catered to individual guest preferences.
- Established welcoming atmosphere by greeting each guest warmly.
- Reset tables between guests by restocking low items and wiping down surfaces.
- Maintained cleanliness and organization of dining area, contributing to a more enjoyable dining experience for patrons.
- On weekends - Helping with the change from a restaurant to a nightclub and standing outside to greet people/ take payment from them for entering the club.
Education
New Zealand Certificate in Tourism, with strands of Tourism and Travel -
New Zealand School of Tourism
New Zealand Certificate in Tourism, with a strand in Aviation -
New Zealand School of Tourism
Certificate in Travel and Tourism -
New Zealand School of Tourism
Reservations Specialist Certificate -
Callista Hotel
Specialist Certificate -
Go Rentals
Level 3 -
Tourism, Travel & Airline Industry
Level 4 -
Tourism, Hotel and Airline Operations
Level 2 -
National Certificate of Education
Level 1 -
National Certificate of Education
Certificate of Hospitality & Barista -
Community College
Otago Girls High School
Certificate in Tourism, Hotel and Airline Operations -
New Zealand School of Tourism
Specialist Certificate -
Blue Lagoon Cruises
Specialist Certificate -
Contiki
Skills
- Friendly, Positive Attitude
- Teamwork and Collaboration
- Customer Service
- Time Management
Travel Experience
I spent approximately four years travelling back and forth from Vietnam and other countries in South East Asia, I spent years experiencing different cultures and traditions which extended my passion for tourism. After travelling I decided to move to Vietnam for one year while continuing to study online. I travelled to popular tourist destinations such as Ha Long Bay, Cu Chi tunnels and the War Museums.
Extra Achievements
- Certificate of achievement in Host Responsibility
- Student of the month award
- Student Rep at New Zealand School of Tourism
Personal Information
Nationality: New Zealand Citizen
References
- Andrew Campbell, New Zealand School of Tourism, Head of Training, 021 034 6554, AndrewCampbell@nzschooloftourism.co.nz
- Mac Te Ngahue, Otago Girls High School, Teacher, 021 348 520, tn@otagogirls.school.nz
Timeline
Housekeeping Room Attendant
Distinction Hotel
05.2022 - 03.2023
Food and Beverage Attendant
Scenic Southern Cross
06.2021 - 01.2021
Front of House Team Member
Vault 21
12.2019 - 01.2020
New Zealand Certificate in Tourism, with strands of Tourism and Travel -
New Zealand School of Tourism
New Zealand Certificate in Tourism, with a strand in Aviation -
New Zealand School of Tourism
Certificate in Travel and Tourism -
New Zealand School of Tourism
Reservations Specialist Certificate -
Callista Hotel
Specialist Certificate -
Go Rentals
Level 3 -
Tourism, Travel & Airline Industry
Level 4 -
Tourism, Hotel and Airline Operations
Level 2 -
National Certificate of Education
Level 1 -
National Certificate of Education
Certificate of Hospitality & Barista -
Community College
Otago Girls High School
Certificate in Tourism, Hotel and Airline Operations -
New Zealand School of Tourism
Specialist Certificate -
Blue Lagoon Cruises
Specialist Certificate -
Contiki
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