Summary
Overview
Work History
Education
Skills
Timeline
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DELIAH BROWN

Nelson,NSN

Summary

I am reliable, hardworking and responsible worker. I am always willing to work hard and develop new skills. I would very much appreciate the opportunity to prove myself and gain valuable experience with your company.

Personable Cafe Worker skilled in delivering high-quality customer service. Prepares and serves coffee beverages and tea selections to meet high-volume cafe needs. Motivated cafe worker always looking for opportunities to improve efficiency and increase customer satisfaction and to learn new things. Excellent cleaning and sanitation skills developed over 2 years of related experience. Dedicated employee known for punctuality, pursuing employment options where good customer service and positive attitude will make a difference.

Overview

7
7
years of professional experience

Work History

Support Worker

NZCL
Nelson, Nelson
11.2024 - Current
  • Assisted clients with daily living activities and personal care needs.
  • Developed supportive relationships to promote client well-being and independence.
  • Implemented safety protocols to ensure a secure living environment for clients.
  • Maintained accurate client records and documentation for care plans and services provided.
  • Monitored client wellbeing and reported any changes or concerns to relevant staff members.
  • Assisted clients with personal care, such as showering and dressing.

Cafe Worker

Vanilla Bean cafe
Richmond, New Zealand
08.2020 - Current
  • Assisted in kitchen to support staff and meet customer demand.
  • Operated checkout point of sale and accurately processed purchases.
  • Answered telephone calls to offer information and take to-go orders.
  • Used patience and good customer service skills in helping customers make menu selections.
  • Assisted customers with selections of various coffee blends, espresso beverages, teas and bakery items.
  • Prepared and delivered customers' selected menu items.
  • Utilized knowledge of drink formulas and recipes to prepare high volume of daily beverages for customers.
  • Replenished and cleaned kitchen and dining room throughout each shift for efficiency and customer satisfaction.

Kitchen Hand

Redoubt
Morrisville, Hamilton
07.2022 - 01.2024
  • Assisted in food preparation and assembly for daily service operations.
  • Maintained cleanliness of kitchen equipment and workstations to ensure hygiene standards.
  • Stocked pantry items and managed inventory to support kitchen needs seamlessly.
  • Followed safety protocols while handling kitchen tools and equipment regularly.

Helper

Gj Gardner
Richmond, Nelson
05.2018 - 12.2021
  • Filed and retrieved documents and entered company data and metrics into databases.
  • Greeted visitors upon arrival and directed guests to appropriate departments.
  • Answered incoming calls and directed messages to correct party.

Education

Level 2 Health And Wellbeing

My Skill
Nelson, NZ
06-2025

Graduate Certificate - Level 4 Career And Preparation in Health

Nmit
Nelson, NZ
11-2024

Top of the south island student of the year - hospitality culinary arts

12.2021

NCEA - 1,2,3

waimea college
Richmond, Nelson
Richmond, Nelson

Hospitality level - 1,2

NMIT

Cookery level - 2

Advanced customer service course -

Skills

  • Surface cleaning
  • Kitchen support
  • Customer service
  • Station restocking
  • Sweep floors
  • Prepare orders
  • Serve customers
  • Clean countertops
  • Documentation and reporting
  • Flexible
  • Hardworking
  • Reliable
  • Barista
  • Client care
  • Health and wellbeing
  • Behavioral support
  • Empathy and patience
  • First aid and CPR
  • Treatment plans
  • Personal care assistance
  • Disability care
  • Basic caregiving
  • Daily living assistance
  • Experienced with disability patients

Timeline

Support Worker

NZCL
11.2024 - Current

Kitchen Hand

Redoubt
07.2022 - 01.2024

Cafe Worker

Vanilla Bean cafe
08.2020 - Current

Helper

Gj Gardner
05.2018 - 12.2021

Level 2 Health And Wellbeing

My Skill

Graduate Certificate - Level 4 Career And Preparation in Health

Nmit

Top of the south island student of the year - hospitality culinary arts

NCEA - 1,2,3

waimea college

Hospitality level - 1,2

NMIT

Cookery level - 2

Advanced customer service course -

DELIAH BROWN