DELIAH BROWN
Nelson,NSN
Summary
I am reliable, hardworking and responsible worker. I am always willing to work hard and develop new skills. I would very much appreciate the opportunity to prove myself and gain valuable experience with your company.
Personable Cafe Worker skilled in delivering high-quality customer service. Prepares and serves coffee beverages and tea selections to meet high-volume cafe needs. Motivated cafe worker always looking for opportunities to improve efficiency and increase customer satisfaction and to learn new things. Excellent cleaning and sanitation skills developed over 2 years of related experience. Dedicated employee known for punctuality, pursuing employment options where good customer service and positive attitude will make a difference.
Overview
7
7
years of professional experience
Work History
Support Worker
NZCL
Nelson, Nelson
11.2024 - Current
- Assisted clients with daily living activities and personal care needs.
- Developed supportive relationships to promote client well-being and independence.
- Implemented safety protocols to ensure a secure living environment for clients.
- Maintained accurate client records and documentation for care plans and services provided.
- Monitored client wellbeing and reported any changes or concerns to relevant staff members.
- Assisted clients with personal care, such as showering and dressing.
Cafe Worker
Vanilla Bean cafe
Richmond, New Zealand
08.2020 - Current
- Assisted in kitchen to support staff and meet customer demand.
- Operated checkout point of sale and accurately processed purchases.
- Answered telephone calls to offer information and take to-go orders.
- Used patience and good customer service skills in helping customers make menu selections.
- Assisted customers with selections of various coffee blends, espresso beverages, teas and bakery items.
- Prepared and delivered customers' selected menu items.
- Utilized knowledge of drink formulas and recipes to prepare high volume of daily beverages for customers.
- Replenished and cleaned kitchen and dining room throughout each shift for efficiency and customer satisfaction.
Kitchen Hand
Redoubt
Morrisville, Hamilton
07.2022 - 01.2024
- Assisted in food preparation and assembly for daily service operations.
- Maintained cleanliness of kitchen equipment and workstations to ensure hygiene standards.
- Stocked pantry items and managed inventory to support kitchen needs seamlessly.
- Followed safety protocols while handling kitchen tools and equipment regularly.
Helper
Gj Gardner
Richmond, Nelson
05.2018 - 12.2021
- Filed and retrieved documents and entered company data and metrics into databases.
- Greeted visitors upon arrival and directed guests to appropriate departments.
- Answered incoming calls and directed messages to correct party.
Education
Level 2 Health And Wellbeing
My Skill
Nelson, NZ06-2025
Graduate Certificate - Level 4 Career And Preparation in Health
Nmit
Nelson, NZ11-2024
Top of the south island student of the year - hospitality culinary arts
12.2021
NCEA - 1,2,3
waimea college
Richmond, NelsonRichmond, Nelson
Hospitality level - 1,2
NMIT
Cookery level - 2
Advanced customer service course -
Skills
- Surface cleaning
- Kitchen support
- Customer service
- Station restocking
- Sweep floors
- Prepare orders
- Serve customers
- Clean countertops
- Documentation and reporting
- Flexible
- Hardworking
- Reliable
- Barista
- Client care
- Health and wellbeing
- Behavioral support
- Empathy and patience
- First aid and CPR
- Treatment plans
- Personal care assistance
- Disability care
- Basic caregiving
- Daily living assistance
- Experienced with disability patients
Timeline
Support Worker
NZCL
11.2024 - Current
Kitchen Hand
Redoubt
07.2022 - 01.2024
Cafe Worker
Vanilla Bean cafe
08.2020 - Current
Helper
Gj Gardner
05.2018 - 12.2021
Level 2 Health And Wellbeing
My Skill
Graduate Certificate - Level 4 Career And Preparation in Health
Nmit
Top of the south island student of the year - hospitality culinary arts
NCEA - 1,2,3
waimea college
Hospitality level - 1,2
NMIT
Cookery level - 2
Advanced customer service course -
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