Dena Whannen

• Enahnced customer satifaction greeting Premium Passenger and accomodation to their needs.
• Memorized orders for when theyarrive, they ahve everything ready.
• Developed report with Premium Passengers.
• Facilitated positive first impressions for guests through friendly f=greetings, professional attire, and genuine enthusiasm for their visit.
•Provided exceptional customer service by attently listening needs and promply adressing any concerns or issues.

• Enhanced passengers satisfaction with seat changed and checking them in before their flight.

• Worked closely with owners throughout process to keep projects in line with individual visions.
• Completed all tasks before the deadlines

• Facilitated growth and increased brand awareness by working with sales team to build and maintain key business relationships.
• Performed research to analyze customer behavior, purchasing habits, trends and preferences.
• Implemented strategies to develop and expand existing customer base.
• Encouraged and motivated new workers to meet production deadlines and goals through Training and Morning meetings.

• Sanitized equipment, cleaned treatment rooms and restocked supplies after each patient's treatment to maintain cleanliness and prepare for next patient.
• Gathered and reviewed patient records, data and health history to share with dentists for quick and accurate patient assessments, diagnoses and treatment.
• Created dental x-rays using traditional and digital methods to help dentists detect tooth decay, cavities and other issues needing to be treated.
• Facilitated communication between departments, management and customers to resolve issues and achieve performance targets.
• Improved office organization by developing filing system and customer database protocols.
• Prevented financial errors by accurately monitoring payroll, credit card purchases, invoicing and budgeting.
• Scheduled and confirmed appointments.
• Answered and directed incoming calls using multi-line telephone system.
• Processed payments and updated accounts to reflect balance changes.
• Sorted incoming mail and directed to correct personnel each day.
• Oversaw office inventory by restocking supplies and submitting purchase orders.

• Packed and labeled merchandise to prepare for loading and shipment to customers.
• Inspected and moved products to designated areas in warehouse.
• Lifted materials of varied weights on regular basis.
• Used pallet jacks to move items to and from warehouse locations.
• Worked additional hours and shifts to meet tight deadlines during peak periods.
• Marked and labeled containers with accurate shipping information to prevent delays.
• Conducted timely and accurate inventory counts to maintain current supply records and facilitate smooth ordering.
• Counted and stocked different types of merchandise to comply with inventory control tag requirements.

• Repaired plumbing systems, components and equipment.
• Complied with state plumbing codes throughout duration of each project.

• Sanitized tools, followed safety standards and kept salon clean and safe.
• Welcomed and greeted clients daily.
• Backed up reception desk by answering phones, scheduling appointments and processing payments.
• Collected payment from customers and scheduled next appointments.