Summary
Overview
Work History
Education
Skills
Certification
Affiliations
References
Timeline
TruckDriver

DENNIS CROOKS

MOEREWA,Northland

Summary

Safety-focused Motor Vehicle Operator committed to on-time transport and delivery of goods and personnel. Versatile and dependable team player with innate navigational sense even when GPS fails. Communicates consistently and clearly with customers and colleagues verbally and via approved technology, eliminating transportation misunderstandings and errors. Efficient driver class 2 with strong planning and problem-solving abilities focused on meeting demanding schedules with optimal routes. Familiar with inspecting vehicles and completing basic maintenance. Good recordkeeping abilities with strong attention to detail and systematic approach to meeting all transportation needs. Hardworking class 2 driver with over 30 years of professional driving experience. Well-organized in coordinating routes and loading vehicles. Excellent communication, customer service and multitasking skills with observant nature and strong safety focus. Valid license and clean driving history. Enthusiastic class 2 driver with experience effectively delivering packages on time and in great condition. Reliable with outstanding interpersonal and time management skills. Proven history applying hard work and dedication to improve customer relationships. Seasoned class 2 driver with experience running local and regional routes while exceeding profit goals. Skillfully maintains knowledge to inform customers and expand sales. Organizes accounts and paperwork to promote optimal business operations and customer satisfaction. Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth. Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

4
4
years of professional experience
1
1
Certification

Work History

DRIVER FILLER

GENESIS ENERGY
Whangarei, WHANGAREI
07.2019 - Current
  • Delivered goods and services to customers on time and in excellent condition.
  • Checked vehicle after shift for damage.
  • Reviewed work orders to perform freight movement and deliveries.
  • Monitored traffic conditions and applied defensive strategies to avoid accidents.
  • Performed activities on time while maintaining regular attendance and punctuality to support scheduling and work coverage.
  • Assisted with loading and unloading freight when necessary.
  • Loaded and unloaded goods from truck using hand-trucks or pallet jacks.
  • Verified the contents of inventory loads against shipping papers.
  • Followed all applicable traffic laws, regulations, and defensive driving techniques while operating company vehicles.
  • Maintained accurate logs of vehicle inspections and repair status.
  • Logged deliveries, drop-off times and special conditions in [Type] system.
  • Documented daily mileage, gas, and other data.
  • Inspected vehicle before and after every trip to assess performance and maintenance requirements.
  • Provided excellent customer service by responding promptly to customer inquiries and complaints.
  • Ensured compliance with DOT regulations and other applicable laws governing transportation of cargo.
  • Verified loads against bill of lading to identify and correct discrepancies.
  • Loaded and unloaded merchandise efficiently to meet demanding route targets.
  • Conducted pre-trip inspections prior to departure including verifying load details and confirming route information.
  • Communicated effectively with dispatchers regarding pick-ups and deliveries status updates.
  • Achieved consistently high customer scores due to exceptional service.
  • Inspected vehicles for cleanliness and checked gas and oil levels prior to departure.
  • Coordinated with team members and remained flexible in work scheduling to meet service needs.
  • Determined most expedient trip by mapping out driving routes ahead of time.
  • Monitored road conditions during trips to determine if any adjustments need to be made due to weather or traffic delays.
  • Utilized GPS to optimize routes and continuously meet estimated delivery times.
  • Checked loads to ensure that cargo was secure and distributed evenly.
  • Performed pre-trip inspection checks and reported problems to supervisor.
  • Inspected vehicles for mechanical items and safety issues, ensuring they are in proper working condition.
  • Adhered to company policies and procedures related to safety and security standards.
  • Interacted with customers pleasantly to meet needs and drive satisfaction.
  • Demonstrated professional conduct with clients to deliver outstanding customer service.
  • Drove trucks to and from job sites to deliver supplies.
  • Participated in training sessions regarding safe driving practices and defensive driving techniques.
  • Delivered packages to customers in a timely and efficient manner.
  • Secured merchandise, avoiding damage during transportation.
  • Reported any incidents involving the truck or its cargo to management immediately.
  • Displayed strong telephone etiquette, effectively handling difficult calls.
  • Answered [Number] calls per shift to assist with customer questions and concerns.
  • Maintained updated knowledge through continuing education and advanced training.
  • Exceeded customer satisfaction by finding creative solutions to problems.
  • Approached customers and engaged in conversation through use of effective interpersonal and people skills.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Identified needs of customers promptly and efficiently.
  • Planned and completed group projects, working smoothly with others.
  • Understood and followed oral and written directions.
  • Assisted with customer requests and answered questions to improve satisfaction.
  • Maintained open communication with team members and stakeholders, resulting in successful project outcomes.
  • Recognized by management for providing exceptional customer service.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
  • Leveraged [Software] skills to input and compile data gathered from various sources.
  • Worked with cross-functional teams to achieve goals.
  • Collaborated with cross-functional team to define features and build powerful and easy-to-use products and customer-facing workflow tools.
  • Achieved cost-savings by developing functional solutions to problems.

Education

5TH FORM - SAT SCHOOL CERT

MOUNT ALBERT GRAMMER
Auckland, NZ

Skills

  • Vehicle Inspection
  • Vehicle Maintenance
  • Equipment Operation
  • Appointment Scheduling
  • Daily Logging
  • DOT Compliance
  • Materials Transport
  • Driving and Transportation
  • Clean Driving Record
  • Customer Service
  • Relationship Building
  • Traffic Law Observation
  • Shipping and Packaging
  • City and Non-City Driving
  • Safe Driving Techniques
  • Vehicle Inspections
  • Heavy Lifting
  • Time Management
  • Schedule Management
  • Equipment Monitoring
  • Confidentiality Understanding
  • Transportation
  • Safety Management
  • Safety Protocols
  • [Type] Vehicles Expertise
  • Customer Rapport
  • Staff Development
  • Navigational Systems and GPS
  • Inclement Weather Driving
  • Valid Driver's License
  • Punctual and Reliable
  • Route Management
  • Route Determination
  • Problem-Solving
  • Processes and Procedures
  • Flexible Schedule
  • Strategic Planning

Certification

currently hold my class 4 learners and my forklift license

Affiliations

  • dont mind a bit of fishing but prefer time with my dogs walking and winding down

References

References available upon request.

Timeline

DRIVER FILLER

GENESIS ENERGY
07.2019 - Current

5TH FORM - SAT SCHOOL CERT

MOUNT ALBERT GRAMMER

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DENNIS CROOKS