Summary
Overview
Work History
Education
Skills
Weaknesses
Hobbies
Strengths
Motto
Hobbies and Interests
Certification
References
Timeline
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Dennis Kinnear

Auckland,New Zealand

Summary

Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

38
38
years of professional experience
1
1
Certification

Work History

Biomedical Service Engineer

USL Medical
Auckland, New Zealand
05.2014 - 02.2023
  • Preventative maintenance, servicing and repairs of products and equipment
  • Participated in training sessions to stay abreast of latest developments in the field.
  • Evaluated biomedical equipment to assess safety, efficiency and effectiveness.
  • Documented procedures for installation, operation and repair of various types of biomedical equipment.
  • Collaborated with vendors on procurement activities related to replacement parts or components needed for repairs.
  • Installed new medical equipment according to manufacturer specifications.
  • Performed troubleshooting and repairs of biomedical equipment in accordance with manufacturer's instructions.
  • Maintained records of all service activities performed on biomedical devices in the facility.
  • Maintained working condition of equipment by closely following operating instructions, troubleshooting breakdowns, performing preventive maintenance and calling for repairs.
  • Calibrated, adjusted and tested medical devices for accuracy and safety compliance.
  • Assisted with customer requests and answered questions to improve satisfaction.
  • Displayed strong telephone etiquette, effectively handling difficult calls.
  • Completed day-to-day duties accurately and efficiently.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Collaborated with others to discuss new opportunities.
  • Maintained updated knowledge through continuing education and advanced training.

Quality Assurance Coordinator

ArjoHuntleigh
Auckland, New Zealand
08.2011 - 05.2014
  • Preventative maintenance, servicing and repairs of products and equipment
  • Quality assurance, managing corrective actions, providing technical support to customers, performing service, delivery and collection responsibilities, promoting and selling preventative maintenance and service contracts, managing stock level of spares, assisting in the installation of rental systems and equipment, cleaning products in accordance with Company Infection Control Policy, maintaining a safe working environment
  • Maintained accurate records of all Quality Control tests performed throughout the manufacturing process.
  • Established product specifications and quality assurance practices.
  • Supervised and guided inspectors, technicians, and other staff.
  • Troubleshot product issues and fixed problems.

Operations Engineer

Fisher and Paykel
Auckland, New Zealand
03.2009 - 07.2011
Paykels accurately and efficiently.

Quality Assurance Manager

Respiratory Care Africa
Randburg, South Africa
03.2002 - 02.2009
  • Ensuring all equipment is in working order, performing warranty repairs on various equipment, writing and implementing test procedures, purchasing test equipment, attending courses on Viasys equipment

Electronic Technician (Clinical)

Stuartfield Medical Suppliers
Randburg, South Africa
03.2000 - 02.2002
  • Servicing, repairing and calibrating hospital equipment

Instrument Electronic Technician

Endress and Hauser
Sandton, South Africa
02.1985 - 02.2000
  • Ordering spares, coordinating repair and calibration of industrial instrumentation, installing instruments and commissioning at various sites

Electronic Instrument Technician

StuartfieldEndress and Hauser
Natal, South Africa
  • Installing, commissioning and calibrating instruments, ordering spares, assisting in sales, assisting customers with installation, application and calibration problems

Education

Roosevelt High School

Some College (No Degree) - Electronics Equipment Installation And Repair

Technical Training Co
South Africa

Skills

  • Equipment Calibration
  • Mechanical Aptitude
  • Equipment Maintenance
  • Collaborative Teamwork
  • College-Level Instruction
  • System Management
  • Cross-Functional Communication
  • Records Maintenance
  • Staff Development
  • Maintenance and Repairs

Weaknesses

I am inquisitive and people think that I interfere. I sometimes hold a grudge for too long.

Hobbies

Woodwork Gym (Keeping Fit) Snow Skiing Ice Skating Fishing Snorkeling Kayaking

Strengths

I get on easy with people. I have lots of patients. I am always striving for excellence in everything that I do. I am a team player and will go out of my way to assist people that need my assistance. I enjoy solving problems it gives me great sense of achievement. I will apologize and take responsibility if I have made a mistake.

Motto

My Motto is to learn something new every day.

Hobbies and Interests

Most sports

Certification

  • Electrical Appliance Service Person EAS 282493

References

References available upon request.

Timeline

Biomedical Service Engineer

USL Medical
05.2014 - 02.2023

Quality Assurance Coordinator

ArjoHuntleigh
08.2011 - 05.2014

Operations Engineer

Fisher and Paykel
03.2009 - 07.2011

Quality Assurance Manager

Respiratory Care Africa
03.2002 - 02.2009

Electronic Technician (Clinical)

Stuartfield Medical Suppliers
03.2000 - 02.2002

Instrument Electronic Technician

Endress and Hauser
02.1985 - 02.2000

Electronic Instrument Technician

StuartfieldEndress and Hauser

Roosevelt High School

Some College (No Degree) - Electronics Equipment Installation And Repair

Technical Training Co

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