Dennis Tauaneai

Redetermined action plans by packaging relevant information and documents.

• Provided field units with real-time updates on situation changes via RT.
• Responded promptly and precisely to incoming service requests.
• Evaluated incident severity to determine response priority.

Document public incident requests related to pollution, animal management, bylaw breaches, and resource management.

Assign tasks to appropriate teams to uphold operational compliance.

• Ensured customers received information on service limitations efficiently.
• Monitored vehicle and officer locations using GPS tracking technology.
• Ensured smooth functioning of radio communications through technical support.
• Contacted emergency personnel promptly in urgent situations.

Managed daily operations efficiently.

Addressed concerns to ensure smooth operations.

Ensured compliance with security and safety regulations.

Oversaw daily cash flow and revenue reporting.

Documented daily reports of cash reconciliation incidents and theft occurrences.

Conducted staff training sessions to enhance skills.

• Conducted regular inventory checks to ensure adequate stock levels were maintained at all times.
• Responded promptly to any emergency situations that arose during shifts.
• Generated weekly reports summarizing sales data and staff performance metrics.

• Facilitated continuous improvement in customer service delivery.
• Enhanced visual merchandising and asset protection through active team participation.
• Tracked daily transactions and generated comprehensive sales reports at day's end.
• Communicate weekly sales forecasts to team.
• Balanced daily cash receipts to ensure accuracy.
• Evaluated survey data to pinpoint areas for enhancement.
• Supervised daily operations including scheduling shifts, and assigning duties.
• Coordinated schedules to align with payroll regulations.
• Conducted regular performance reviews for employees to identify areas of improvement.
• Resolved customer issues quickly, maintaining high service standards.

• Oversaw employee supervision, hiring, and training.
• Directed operational activities to drive revenue growth.
• Managed rostering and staff recruitment processes.
• Facilitate prompt communication regarding accidents and injuries.
• Created and executed plans to enhance customer service.
• Maintained accurate records of staff attendance, sales figures and stock levels.
• Monitored shift changes to enhance business success.
• Served as primary internal contact for customer concerns regarding product quality.
• Oversaw cash handling processes to guarantee transaction accuracy.

• Handled questions and concerns efficiently with a positive attitude.
• Maintained exceptional cleanliness standards across multiple departments, including Etc. Bar, screening rooms, bathrooms, and back of house.
• Managed operational aspects of business, focusing on KPIs.
• Directed financial operations including cash, bank, and payroll management.
• Led event management projects and technical configurations to elevate cinema experience.
• Led weekly meetings to address and resolve sales challenges.
• Elevated customer satisfaction through comprehensive management strategies.

• Sell movie tickets, provide movie info, secure cash, enforce film company and theatre admittance policies and maintain box office area
• Maintained front-of-house operation and replenished, restocked, and maintained various product displays to enhance customer experience, increase sales, and maximize inventory turnarounds
• Reconciled cash drawer at the start and end of each shift, accounting for errors and resolving discrepancies
• Processed POS transactions, including checks, cash and credit purchases or refunds