Deon Wallace

Dedicated and versatile IT professional with extensive experience in data protection, desktop support, and system administration. Proven track record of exceptional customer service. Recognized community leader with a passion for radio broadcasting and philanthropy. Police and MOJ Cleared

Self-motivated professional successful in seizing viable opportunities for expansion and innovation in business. Background in increasing profits, reducing costs, and transforming customer service standards. Experienced in leading and supervising operational and sales teams.

Talented Owner with excellent marketing, customer service and facility oversight skills and more than 5 years of experience. Highly effective and comfortable working with people at all levels in organization.

Collaborative leader partners with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.

Hardworking and passionate job seeker with strong organizational skills eager to secure position. Ready to help team achieve company goals.

Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.

Client Support Specialist
- Served as a key member of a dedicated team focused on enhancing client experience through efficient ticket resolution.
- Expertly handled client inquiries regarding backup systems, providing comprehensive information and guidance.
- Assisted clients in developing and implementing Business Continuity Planning (BCP) strategies.
- Conducted detailed cost analyses of current backup configurations, ensuring clients received optimal value.
- Clearly communicated backup regimes and retention periods, ensuring client understanding of service agreements.

Owner,Manager, Volunteer SANZLive Radio
- Successfully established and grew an international online not for profit community radio station from the ground up, despite no prior media experience.
- Demonstrated exceptional adaptability and perseverance in overcoming industry challenges and operational hurdles.
- Expanded the station to include 14 DJs broadcasting from 3 continents and 4 countries, showcasing strong leadership and management skills.
- Developed expertise in event planning and execution, enhancing community engagement and station visibility.
- Cultivated a deep connection with the local community through increased involvement and outreach initiatives.

• Manage end-to-end advertising processes, including sales, contract negotiation, and copywriting
• Maintain and nurture long-term relationships with community-focused advertisers
• Copywriter of advertisements and do interview with advertisers

Over the years we have distributed over 6000 Shoebox Christmas Gifts to organisations and individuals, 

We have fed +-1500 people with Christmas Lunch at City Mission, Family Action and Ronald McDonald House. 

We also do a South African Braai day (BBQ Day) with over 5000 people that have attended over 10 years.

• Recipient of the Kiwibank New Zealander of the Year Local Hero Award, 2017
• The station won "Best English Radio Show" award, 2013
• Acknowledged by Family Action (Women's Refuge) West Auckland, 2018, Family Action

• Family-oriented
• Community radio
• Vice president of Waitakere Ethnic Board
• Photography
• Camping
• Braaing (BBQing)
• F1 Motor Racing and Soccer enthusiast

Transformed a weekly 2-hour FM radio community slot into a thriving 24/7 Not For Profit Community internet radio station, operational since 2019.
- Orchestrate a team of 14 DJs across New Zealand, Australia, South Africa, and the UK, ensuring seamless global coverage.
- Expanded audience reach from 1,500 to 5,000+ monthly listeners globally, showcasing significant growth and diversity.
- Oversee all aspects of station management, including programming, scheduling, and technical support

I love working in my community and giving back in ways that make a difference, as vice president  of WEB, we are very involved in the community and what issue they may encounter, Thing we were involved in and pushing forward was the Community Patrols to keep the community safer.

We got funding for migrants and young people to have there CV professionally written for the New Zealand work force. In 2021 we also got funding for the a document  to be created by Ethnic Minorities add $64b to NZ.