Desta-Nee Tarau
Summary
Customer service expert from Farmlands, adept at handling high-pressure situations with patience and composure. Skilled in cash register operation and known for enhancing customer satisfaction. Demonstrated ability to learn quickly, providing versatile support across roles. Achieved significant improvements in transaction accuracy and efficiency.
Friendly Customer Service Cashier experienced working in diverse retail environments. Successful operating cash registers and performing necessary calculations. Genuine people-person successful mediating various disputes.
Overview
1
1
year of professional experience
Work History
Customer Service Cashier
Farmlands
06.2022 - 08.2023
- Maintained a clean and organized workspace, promoting a welcoming environment for customers.
- Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Processed customer orders and accurately handled payment transactions.
- Processed refunds and exchanges in accordance with company policy.
- Learned duties for various positions and provided backup at key times.
- Performed cash, card, and check transactions to complete customer purchases.
- Operated cash register to record transactions accurately and efficiently.
Food Service Worker
Hungry Mates
06.2022 - 11.2022
- Utilized strong multitasking skills to manage multiple orders simultaneously without compromising quality or accuracy.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Supported team members during peak hours, ensuring smooth operations and minimal wait times for customers.
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
- Learned other teammates' work tasks to train as backup.
- Collaborated with kitchen staff to ensure timely and accurate order fulfillment.
- Adjusted food preparation methods in accordance with customer requests.
- Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.
Education
No Degree - Digital Communications And Media
Eastern Institute Of Technology
Tairawhiti (Gisborne)11-2024
No Degree - English
Wairoa College
Wairoa12-2023
Skills
- Customer service
- Customer satisfaction
- Patience and composure
- Cash register operation
- Cash handling
- Honest and dependable
Timeline
Customer Service Cashier
Farmlands
06.2022 - 08.2023
Food Service Worker
Hungry Mates
06.2022 - 11.2022
No Degree - Digital Communications And Media
Eastern Institute Of Technology
No Degree - English
Wairoa College
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